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Wartune Emergency Maintenance 7/26 @ 4 AM EDT

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  • mandy
    started a topic Wartune Emergency Maintenance 7/26 @ 4 AM EDT

    Wartune Emergency Maintenance 7/26 @ 4 AM EDT

    In order to fix the issue affecting the Gem Inventory, all Wartune servers will be under maintenance at 26th of July at 04:00 AM EDT, 1:00 AM PDT, 09:00 AM BST, and 4:00 PM GMT+8.
    The maintenance is expected to last for 2 hours or so. Players may not be able to connect to the server or log in the game.

    Note:
    Please be aware that Astrals Captured, but not claimed or sold will be lost during maintenance. If you have Astrals left unclaimed, please claim them before maintenance starts. Thank you.
    Considering the various bugs such as ranking/Hot Event resets and Dimensional War reward issues that may result from undergoing maintenance, we've prepared the following compensation for all servers involved:

    1,000,000 Gold
    Extreme Stamina Potion x1
    Lvl. 2 Bonus EXP Scroll x1
    Double Honor Scroll x1
    Blood of Zeus x40
    Cast Stone x10
    Lvl. 4-10 HP Gem Chest x5


    We apologize for any inconvenience this may cause and thank you for your support! See you all in-game!

  • wtfarmers
    replied
    Just checked back at the game after today's (7/26/19) maintenance:

    1) It seems to me I got back the gems disappeared on 7/25/19.
    I did not make a screenshot of inventory prior to the 7/25 maintenance, so there's no way for me to tell whether or not all the missing gems are back, but the number of boxes is correct.
    So far I have only checked 1 toon so I can't speak for others. I'll update this post when I receive feedback from other players.

    2) Hailstones are not gone. The link is gone from Profile, but the Hailstones are accessible from Rumble Shop. I just spent mine.

    EDIT (7/27/19):
    According to player feedback, the "gems missing" issue seems to have been fixed. Thank you very much!
    Last edited by wtfarmers; 07-27-2019, 05:36 PM.

    Leave a comment:


  • wtfarmers
    replied
    Originally posted by Katjuza View Post

    how about the events chest we lost bc we couldnt do crystals event? nothing in that comp that covers for that
    Sadly, last night's hot events rewards are gone forever, so are the devotions (and the weekly devo rewards) all gone for those who logged out to prevent further data loss (like I did). Not happy with the mess up, but still gratified to get some gems back. I haven't checked with other players to confirm it, but I did seem to get my gems back.

    Leave a comment:


  • Katjuza
    replied
    Originally posted by Xharry005x View Post
    Lvl. 4-10 HP Gem Chest x5

    that isn't enough for ppl who got shafted and ave 0 gems etc in inventory should realy think and give 20 or 30 gem chests

    and when u give this it will only give prob lv4 gems u wont see anything higher past lv6 in these gem chests
    how about the events chest we lost bc we couldnt do crystals event? nothing in that comp that covers for that

    Leave a comment:


  • mucky2
    replied
    bloody rubbish , yet again. *** comp for missing 2 events that give more, try employing some proper programmers who can change stuff instead of the ones that can't.....

    Leave a comment:


  • sarkosi
    replied
    when can we expect to be able to get back in ?

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  • sarkosi
    replied
    how long is the maintenance ?

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  • Xharry005x
    replied
    Lvl. 4-10 HP Gem Chest x5

    that isn't enough for ppl who got shafted and ave 0 gems etc in inventory should realy think and give 20 or 30 gem chests

    and when u give this it will only give prob lv4 gems u wont see anything higher past lv6 in these gem chests

    Leave a comment:


  • yvonne888kingsley
    replied

    Leave a comment:


  • mandy
    replied
    The Emergency Maintenance will be delayed after 1 hour.

    Leave a comment:

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