Announcement

Collapse
No announcement yet.

Wartune GameRocks to R2Games Transfer FAQ

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • [Announcement] Wartune GameRocks to R2Games Transfer FAQ

    Wartune Gamerocks Transfer FAQ

    NEW INSTRUCTIONS FOR THOSE STILL UNABLE TO LOG IN: http://forum.r2games.com/forum/brows...erocks-players

    NOTE:
    When the registration panel no longer appears, you are successfully bound and no further action is needed from you.

    If you log in and do not receive a registration panel, you are already logged into an R2Games account, and your account is bound to that. Please check which R2 account you are logged into, and make note of it.

    If you are stuck on the registration panel, you need to log into an R2 account, then refresh the GameRocks page. Your account will be automatically bound to the logged in R2 account.


    f1. Why the transfer to R2 Games?
    a1. Gamerocks is an operator of Wartune under R2Games and we, R2 Games, have had a friendly cooperation with Gamerocks for an extended period of time. However, since 2018, Gamerocks has accumulated numerous overdue liabilities on IDC server costs and commissions.


    f2. Will players lose anything?
    a2. This won't cause any losses or changes to your characters (including Balens, Bound Balens, Sylph, Willpower, Item, Clothing, Mount, Marriage, Guild, etc).


    f3. I already have my existing R2 Games account, can I bind my Gamerocks account there? I get the message, "User already exists.", when I am trying to connect, what should I do? Can I bind multiple R2Games accounts to one Gamerocks account?
    a3. Yes, please make sure you are logged in on your existing R2 Games account prior binding. Once you enter Wartune on Gamerocks, the process will be completed immediately.
    If you are not logged in on your R2 Games account, you will be redirected to this binding page when you log onto Wartune on Gamerocks, you may now log in on your existing R2 Games account and please kindly refresh the binding page. Please also beware, you can only bind one R2 Games account to your Gamerocks account.


    f4. What should I do if I have multiple Gamerocks accounts?
    a4. You can only bind one Gamerocks account to one new account. If you have more than one, you need to create several R2 accounts.


    f5. Where to login after the transfer?
    a5. Wartune is still available at Gamerocks, please stay tuned for further updates on the new access. Also, please note that the current Wartune on the R2 Games home page will not be available to Gamerocks users. Until further announcements, please remain to enter Wartune via Gamerocks.


    f6. When can I play at R2Games after the transfer?
    a6. Please wait for updates at http://forum.r2games.com/forum/browser-games/wartune.


    f7. Can I recharge as usual after the transfer?
    f7. Recharge function will be available again after the transfer.


    f8. What if I do not transfer the account?
    a8. If you forfeit this registration to protect your characters, your regular gaming experience may not be able to continue in the future. To
    further protect your rights, we suggest you to manage your account balance under the relevant legal framework between you and Gamerocks.


    f9. Will there be compensation after the transfer?
    a9. Regarding the compensation, we will keep you posted.


    f10. What if I can not locate my characters after logging in at R2 Games?
    a10. Please log in via the previous server. If you still can’t find them, please contact us via http://www.r2games.com/support/.


    f11. How to submit tickets to R2 Games?
    a11. Visit http://www.r2games.com/support and click Support>Game Issues>Bug reporting - Wartune Gamerocks and click “Submit a ticket”. Please provide your Gamerocks account, server and character name and the new R2Games account in the message.


    f12. What should I do if I forgot my account?
    a12. Visit http://www.r2games.com/support and click Support>Game Issues>Bug reporting - Wartune Gamerocks and click “Submit a ticket”. Please provide your Gamerocks account, server and character name in the message.


    f13. What should I do if I forgot my password?
    a13. Please visit http://www.r2games.com/support/?ac=issue&id=63 for the guides on password resetting. If it does not help, please send us a ticket.

    Interested in becoming a Forum Moderator? Fill out the application HERE!

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.
    Last edited by MemoryLane; 10-01-2019, 12:19 AM.

  • #2
    how do we know if we were transferred correctly

    Comment


    • #3
      Good question! I would like to know the answer too.
      **********************
      FireAndIce
      Mage +110m
      Spouse: Styx (+107m br archer)
      Ancients guild
      Gamerocks S8

      (merged with S2, S6, S12, S39, S66 & S73)
      **********************

      Comment


      • #4
        When the registration panel no longer appears, you are successfully bound and no further action is needed from you.

        If you log in and do not receive a registration panel, you are already logged into an R2Games account, and your account is bound to that. Please check which R2 account you are logged into, and make note of it.

        If you are stuck on the registration panel, you need to log into an R2 account, then refresh the GameRocks page. Your account will be automatically bound to the logged in R2 account.

        Interested in becoming a Forum Moderator? Fill out the application HERE!

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: www.r2games.com/support
        Mobile game Ticket System is accessed through the in-app support link.

        For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

        Comment


        • #5
          Thanks, ML, took some figuing out but it actually worked smoothly.

          Comment


          • #6
            Ok . so i logged in my r2 acc, and then refreshed. it sent me to server log in and i did not get the notification anymore. Dose that mean the acc was linked succesfully?

            Comment


            • #7
              Originally posted by Alinshinoby View Post
              Ok . so i logged in my r2 acc, and then refreshed. it sent me to server log in and i did not get the notification anymore. Dose that mean the acc was linked succesfully?
              When the registration panel no longer appears, you are successfully bound and no further action is needed from you.
              Interested in becoming a Forum Moderator? Fill out the application HERE!

              Rules of the Forum are found here.

              R2Games Ticket System for browser games: www.r2games.com/support
              Mobile game Ticket System is accessed through the in-app support link.

              For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

              Comment


              • #8
                well now i wish to get back my toon and server if possible or please tell me on which server my toon is

                Comment


                • #9
                  Originally posted by azzoneturabusi View Post
                  well now i wish to get back my toon and server if possible or please tell me on which server my toon is
                  I'm not sure exactly what you are asking, so I don't know which answer would be appropriate for you. Can you please explain what you mean by 'get back' your toon?
                  Interested in becoming a Forum Moderator? Fill out the application HERE!

                  Rules of the Forum are found here.

                  R2Games Ticket System for browser games: www.r2games.com/support
                  Mobile game Ticket System is accessed through the in-app support link.

                  For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                  Comment


                  • #10
                    Not able to register on my alt on R2. Keeps asking me to do same thing over and over. I logged in on R2 even tried to make a toon, but nothing helps. Bind page wont go away. Can't login at all.

                    Comment


                    • #11
                      Originally posted by mefeesto View Post
                      Not able to register on my alt on R2. Keeps asking me to do same thing over and over. I logged in on R2 even tried to make a toon, but nothing helps. Bind page wont go away. Can't login at all.
                      Did you make a brand new account and then refresh the GameRocks page?
                      Interested in becoming a Forum Moderator? Fill out the application HERE!

                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: www.r2games.com/support
                      Mobile game Ticket System is accessed through the in-app support link.

                      For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                      Comment


                      • #12
                        Well thanks R2 for destroying the game once again. Now I can't sign in with my main toon or my alt. I see no link or any indication of "Wartune Gamerocks" on the R2 sign in page. As for what is being reported: "Wartune is still available at Gamerocks," This is not true, at least as of today. Trying to login to Wartune thru Gamerocks all you get is a Black Screen with a spinning little wheel and does nothing.

                        Comment


                        • #13
                          I do not know why some are getting a spinning wheel, while most others are not. Gamerocks is now just a portal that can be logged in through for now, but this will not continue forever. You will need to log in through your R2 account eventually, might as well start now.

                          If you are unable to log into R2games at all, or if logging into R2 games and following the steps below does not help connect you to your character, please scroll to the top of the forum page and click the link in the announcement bar.

                          Click image for larger version  Name:	wtgr.png Views:	1 Size:	247.9 KB ID:	1994258

                          Direct link to the game on R2: http://www.r2games.com/play/?game=20
                          Last edited by MemoryLane; 09-29-2019, 08:23 PM.
                          Interested in becoming a Forum Moderator? Fill out the application HERE!

                          Rules of the Forum are found here.

                          R2Games Ticket System for browser games: www.r2games.com/support
                          Mobile game Ticket System is accessed through the in-app support link.

                          For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                          Comment


                          • #14
                            and when the regisration doesnt come up and you still cant log in without making a new toon how do i get my toon back i will not start over after getting to 135 miland yes i click on the orange server box it has my server there but still making me make a new toon will not go past that screen submitting a ticker doesnt work they emialed me like 3 things to do than poof they disappeared and stop responding

                            Comment


                            • #15
                              I'm now told we need your Gamerocks user ID (send this via pm only, do not post this number publicly). This is a number found by clicking your account name in the upper right corner of the gamerocks.com home page.
                              Last edited by MemoryLane; 09-30-2019, 09:28 AM.
                              Interested in becoming a Forum Moderator? Fill out the application HERE!

                              Rules of the Forum are found here.

                              R2Games Ticket System for browser games: www.r2games.com/support
                              Mobile game Ticket System is accessed through the in-app support link.

                              For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                              Comment

                              Working...
                              X