Originally posted by po1NNNt
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[Activity] Gems, Gems, Gems!
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Originally posted by po1NNNt View PostIf you are having problems just sent a ticket and it will be resolved. Stop complaining so much here, it won't make any sense.
I made a level 6 patk gem and got it in the next sec, so just patience.Hello
Thank you for your recent inquiry. We certainly appreciate your patience while your concern is being investigated. Please rest assured this is of utmost importance and we working diligently to resolve the matter. Once again thank you for your patience and understanding.
~ The R2Games Team
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Originally posted by Muxa_Mage View PostThis is the response you get from any R2 ticket as of late. If you don't respond they automatically close the ticket on you. No resolution, just a black hole for complaints. Not sure what happened to these guys...when I started in October I was impressed with their very quick and professional response to tickets. Now it's just sad...IGN: TheVictor
Guild: Warriors
Server: S19 - Desert Curses
Class: Mage - level 80
In(Guild)Names: TheNoob,VicNoob,TheKicktor,EvilVic,Vicky and so on :p :cool:
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Quitting game in 29th June 2014
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Originally posted by TheVictorious View PostYeah Agree with you Muxa, they was a lot better last year, but now, useless , careless , helpless and irresponsible support.
Originally posted by R2CS_Stormaggedon View PostDuration: 2/5 - 2/27 23:59 (Server Time)
Description: Are you needing more gems? Not a problem, we'll give you gems just for synthesizing gems! Synthesize your gems into stones of unimaginable power and during this activity, you'll be rewarded for synthesizing gems into levels 6 - 7 gems. The rewards are as follows:- Synthesize into Level 6 Gem: Level 3-5 Gem Pack x 2
- Synthesize into Level 7 Gem: Level 3-5 Gem Pack x 4
Additional Information: Rewards are given out each time a player meetings the requirement. So if you Synthesize four Level 6 gems, you'll get the reward for it four times. Rewards should arrive via the in game mail the moment you meet the requirements. That said, we're aware that its bugged, and the Devs are currently looking into it to find the issue and get it resolved. When we have more information, we'll let you know.
and just for clarification ill mark it in red for you to see
Originally posted by R2CS_Stormaggedon View PostDuration: 2/5 - 2/27 23:59 (Server Time)
Description: Are you needing more gems? Not a problem, we'll give you gems just for synthesizing gems! Synthesize your gems into stones of unimaginable power and during this activity, you'll be rewarded for synthesizing gems into levels 6 - 7 gems. The rewards are as follows:- Synthesize into Level 6 Gem: Level 3-5 Gem Pack x 2
- Synthesize into Level 7 Gem: Level 3-5 Gem Pack x 4
Additional Information: Rewards are given out each time a player meetings the requirement. So if you Synthesize four Level 6 gems, you'll get the reward for it four times. Rewards should arrive via the in game mail the moment you meet the requirements. That said, we're aware that its bugged, and the Devs are currently looking into it to find the issue and get it resolved. When we have more information, we'll let you know.
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animefreak1991, I read it and it tells me they fixed the problem but have no resolution for those who were affected by this bug. I have opened numerous tickets in the past about other issues and still receive the same form response and they never resolve.
Here's the latest one I received today because I responded to the other form response (look familiar?):
Thank you for taking the time to advise us of your concerns. We are aware of the current issue and our technicians are working diligently to correct the issue. We sincerely apologize for the problem this may be causing you. We appreciate your patience and understanding while this is resolved.
Thank you.
~The R2Games Team
You should learn to understand the situation we all are dealing with before shooting off your mouth. Think before you say something stupid next time.
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Originally posted by Muxa_Mage View Postanimefreak1991, I read it and it tells me they fixed the problem but have no resolution for those who were affected by this bug. I have opened numerous tickets in the past about other issues and still receive the same form response and they never resolve.
Here's the latest one I received today because I responded to the other form response (look familiar?):
They will use this response to close a case if you don't respond to them withing 5 or so days. It's classic misdirection.
You should learn to understand the situation we all are dealing with before shooting off your mouth. Think before you say something stupid next time.
animefreak1991, if u cant understand that, what we see from this message is the bug was and now fixed ! and that's right, i made second level 6 gem and got reward after 1 second, but what about my first one , can u tell me where is the info that said who lost his reward will get there reward and how?
You just made yourself stupid enough now lolIGN: TheVictor
Guild: Warriors
Server: S19 - Desert Curses
Class: Mage - level 80
In(Guild)Names: TheNoob,VicNoob,TheKicktor,EvilVic,Vicky and so on :p :cool:
------------------------------------------------------------
Quitting game in 29th June 2014
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Originally posted by Muxa_Mage View Postanimefreak1991, I read it and it tells me they fixed the problem but have no resolution for those who were affected by this bug. I have opened numerous tickets in the past about other issues and still receive the same form response and they never resolve.
Here's the latest one I received today because I responded to the other form response (look familiar?):
They will use this response to close a case if you don't respond to them withing 5 or so days. It's classic misdirection.
You should learn to understand the situation we all are dealing with before shooting off your mouth. Think before you say something stupid next time.
Just wait and be patient sometimes things work out and sometimes they don't but they that's part of life get use to it.
btw they have not resolved the issue yet so thats is where your wrong Victor and Muxa_MageLast edited by animefreak1991; 02-13-2013, 11:14 AM.
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So what you saying Knowing is if I do the event at the times R2 established then im doing it wrong and need to wait if the event is ** up and then start doing it?..that's silly.. ppl should get a recompensation pack or something for doing the event on time adnd get nothing..Karac
Archer
S25 - Buradoth's Grave
CAIN Guild
1.4M BR
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Originally posted by karac View PostSo what you saying Knowing is if I do the event at the times R2 established then im doing it wrong and need to wait if the event is ** up and then start doing it?..that's silly.. ppl should get a recompensation pack or something for doing the event on time adnd get nothing..
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I don't see (at all) the link between gamblers and doing the event at the times established by R2. I would (maybe) see it if ppl rush in and try doing it before it started and then complain about it, but doing it at the right time (which is a time set up by R2) and then get called gamblers and rushers sees to me a way to excuse R2 from a mistake they done, which hasnt been compensated I think. It's easy, events shouldnt have bugs, and if they do (games have bugs) then compensate or just let them have their award, no harm done..but don't make excuses like "doing it too early"Karac
Archer
S25 - Buradoth's Grave
CAIN Guild
1.4M BR
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Originally posted by karac View PostI don't see (at all) the link between gamblers and doing the event at the times established by R2. I would (maybe) see it if ppl rush in and try doing it before it started and then complain about it, but doing it at the right time (which is a time set up by R2) and then get called gamblers and rushers sees to me a way to excuse R2 from a mistake they done, which hasnt been compensated I think. It's easy, events shouldnt have bugs, and if they do (games have bugs) then compensate or just let them have their award, no harm done..but don't make excuses like "doing it too early"
I am not saying they didn't make a mistake as it's crystal clear they have - but it also doesn't mean this negates comparisons that obviously apply.
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