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Bugged Refiner Pack Compensation

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  • Bugged Refiner Pack Compensation

    There was a bug affecting the Refiner Pack I and Refiner Pack II resulting in players who purchased these packs to receive 1 Refinement Crystal instead of the intended 100.

    The development department will compensate players with the remaining 99 Refinement Crystals for those who bought one Refiner Pack I/ Refiner Pack II, or 198 Refinement Crystals for those who bought two packs. Refinement Crystals are expected to be sent in 72 hours. No ticket is needed at this time.

    We apologize for the mistake with this pack and thank you for your patience while this is resolved.
    Last edited by MemoryLane; 11-26-2013, 04:05 AM.
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  • #2
    And where is the compensation?

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    • #3
      There should be no compensation, the description clearly said you would get 1 refinement crystal only. Everybody who bought the packs and received only 1 crystal is at their own fault. I personaly wouldn't even give the rest of the refinement crystals.

      Comment


      • #4
        i hope they get event thingy too..ppl must have bought it for event lol
        Sarcasm Intended

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        • #5
          Originally posted by TeRiMoNeRi View Post
          There should be no compensation, the description clearly said you would get 1 refinement crystal only. Everybody who bought the packs and received only 1 crystal is at their own fault. I personaly wouldn't even give the rest of the refinement crystals.
          They did an official announce that the pack would give 100 of the Crystals, as such it's their own fault for making the official statement and as such they are to compensate for it.
          Anything else could be branded as false advertising.

          Comment


          • #6
            Originally posted by Bigjou1 View Post
            And where is the compensation?
            Guess you some how missed reading all but they would compensate re read his memorylanes post carefully and fully.

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            • #7
              I dont see getting the rest of the crystals as a compensation as they are a part of the pack in the first place, but might be me missing the point of what a compensation is.

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              • #8
                Im actually having fun seeing them failing so much every two things the put on sell xD

                Comment


                • #9
                  Originally posted by MemoryLane View Post
                  There was a bug affecting the Refiner Pack I and Refiner Pack II resulting in players who purchased these packs to receive 1 Refinement Crystal instead of the intended 100.

                  The development department will compensate players with the remaining 99 Refinement Crystals for those who bought one Refiner Pack I/ Refiner Pack II, or 198 Refinement Crystals for those who bought two packs. Refinement Crystals are expected to be sent in 72 hours. No ticket is needed at this time.

                  We apologize for the mistake with this pack and thank you for your patience while this is resolved.

                  keep up the "good" work ... before were the wings now the refine packs ... soon the R2 stuff will be the only ones playing this game and they can trick eachother with the failed packs ...
                  Invincibility lies in the defence; The possibility of victory in the attack. (Sun Tzu)

                  Comment


                  • #10
                    Originally posted by Praetorianâ„¢ View Post

                    keep up the "good" work ... before were the wings now the refine packs ... soon the R2 stuff will be the only ones playing this game and they can trick eachother with the failed packs ...
                    could not agree more, since 2.1 there's a lot of glitches.
                    Regards,

                    Character Name: RaZoRâ„¢
                    Server Name:
                    [S78] Mortling Stronghold
                    Class: Knight
                    BR: 380K+ and growing






                    Comment


                    • #11
                      Question? What is Rune Refining event? And whet do we need to refine? Rune or Equipments?

                      I did consume runestones and refine equipments but nothing happened?

                      Is this another bug?

                      Please answer!!!

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                      • #12
                        ahahhahahahah gogogogooooooooooo events spend balensssssssssss ahahahhahah no spend very balens no gamesssssssss ahahhahahahha no r2?

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                        • #13
                          Originally posted by RaMmA7 View Post
                          Question? What is Rune Refining event? And whet do we need to refine? Rune or Equipments?

                          I did consume runestones and refine equipments but nothing happened?

                          Is this another bug?

                          Please answer!!!
                          I think it's another bugged quest

                          Comment


                          • #14
                            No its a balens only event

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                            • #15
                              Still waiting for my refinement stones tho.

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