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  • Gamerocks Account Transfer Announcement

    Dear players,

    As Wonderhill was closed, please login to Wartune through this link: http://www.gamerocks.com/wartune/login

    Please contact our customer service if your account info has not been transferred to Gamerocks or you have encountered problems during the transfer!

    For customer service: http://www.r2games.com/support/?ac=ticket&ticket_type=7
    Last edited by R2_Serena; 01-03-2018, 04:12 AM.

  • #2
    Additional information for contacting customer service:
    • Do NOT create a Gamerocks account yourself.
    • Create or use your existing account at www.r2games.com
    • Access any R2 Wartune server and create a character, or use an existing character.
    • Go to http://www.r2games.com/support/?ac=ticket&ticket_type=7
    • In your ticket include exactly the following (copy, paste, fill in BOTH email address lines, even if they are the same):

    Title: Gamerocks Migration
    Message:
    I need assistance with migration to Gamerocks
    Character name:
    Server:
    Email address bound to the Wonderhill account:
    Desired email for the Gamerocks account:
    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

    Comment


    • #3
      hiába katintotk a linkre beadja a játékot de nem a régi karim adja be aust S73 SZERON JÁTSZOTAM ot 80 karim volt én minden nap fent voltam cégbe voltam legyenek szivesek segiteni hogy oda feltudjak menni vagy hogy leeht felmenni

      Comment


      • #4
        Originally posted by R267538709 View Post
        hiába katintotk a linkre beadja a játékot de nem a régi karim adja be aust S73 SZERON JÁTSZOTAM ot 80 karim volt én minden nap fent voltam cégbe voltam legyenek szivesek segiteni hogy oda feltudjak menni vagy hogy leeht felmenni
        Do you know anyone who can translate for you?
        Rules of the Forum are found here.

        R2Games Ticket System for browser games: www.r2games.com/support
        Mobile game Ticket System is accessed through the in-app support link.

        For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

        Comment


        • #5
          Where did edgeworld go. It was wonderhill. I need it's customer support. They gave me wrong account. I bonded it to Facebook but it gave me the old Facebook platform base. I want my lvl 5 million base back it has 20 sectors and I been playing that account over 5 years
          Last edited by Mason Smith; 01-07-2018, 10:56 PM.

          Comment


          • #6
            Originally posted by Mason Smith View Post
            Where did edgeworld go. It was wonderhill. I need it's customer support. They gave me wrong account. I bonded it to Facebook but it gave me the old Facebook platform base. I want my lvl 5 million base back it has 20 sectors and I been playing that account over 5 years
            Just so we're on the same page - this thread only applies to Wonderhill players who played Wartune. That's the only game that R2Games hosted on Wonderhill. Edgeworld is not at all affiliated with R2Games, so we can't help you with any account issues that you are having. Is there a support link in the game you can click on to get to RockYou support? I'm not sure if this link is still valid, but it's the only thing that I'm finding that actually loads: https://rockyou.zendesk.com/hc/en-us/requests/new

            I do wish I could do more to help you. Best of luck.
            Rules of the Forum are found here.

            R2Games Ticket System for browser games: www.r2games.com/support
            Mobile game Ticket System is accessed through the in-app support link.

            For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

            Comment


            • #7
              im try to opent same email its start from new game why?

              Comment


              • #8
                I play wartune on Wonderhill. I tried to do the Account Sign In hot event and the verification email did not come. It never came. I did the cancel and retry 3 times and still the verification email did not come. Yes, it is a valid email address. I've had this email address for years and use it for many games. Now, I've made an account on R2games as per the above instructions. I've sent in a ticket using your format for migration problems. I have not received an email from R2games acknowledging my ticket yet. I sent the ticket 12 hours ago. When do I start to worry my tickets aren't getting to them?

                Comment


                • #9
                  Originally posted by krysta_mai View Post
                  When do I start to worry my tickets aren't getting to them?
                  If you pm me the email address used in your ticket, I can verify it was received and check on the progress for you.
                  Last edited by MemoryLane; 01-17-2018, 10:52 AM.
                  Rules of the Forum are found here.

                  R2Games Ticket System for browser games: www.r2games.com/support
                  Mobile game Ticket System is accessed through the in-app support link.

                  For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                  Comment


                  • #10
                    thank you. PM sent.

                    Comment


                    • #11
                      PM received, and replied.
                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: www.r2games.com/support
                      Mobile game Ticket System is accessed through the in-app support link.

                      For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                      Comment


                      • #12
                        sent you another PM. I didn't get R2games email.... *sighs* email issues on my end I think

                        thanks!

                        Comment


                        • #13
                          I had a character at Kabam S84...it was signed with facebook...how can i log in now?

                          Comment


                          • #14
                            Originally posted by R2131264388 View Post
                            I had a character at Kabam S84...it was signed with facebook...how can i log in now?
                            Follow the instructions in post #2. The contents of your ticket should be written exactly as I've outlined. The Wonderhill email address will be the Facebook email address. Once you've sent in your ticket, please be patient while waiting for a reply. The turn around has been pretty quick, but sometimes additional information is needed, so keep an eye on the email used in your ticket for a reply.
                            Rules of the Forum are found here.

                            R2Games Ticket System for browser games: www.r2games.com/support
                            Mobile game Ticket System is accessed through the in-app support link.

                            For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                            Comment


                            • #15
                              am perdut cont ,nu ma pot loga cu facebook

                              Comment

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