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UPDATE!! New Instructions for Gamerocks Players!!

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  • #46
    I finally got Haren back. Very happy to see that player again and very happy it ended this way for him. But damn this linking was a bit scary. Thank you Memorylane for keeping me sane when I was ready to loose it over a lost teammate.
    That will be Mrs Ice. Proud female part of the Ice couple on S67 /Kabam

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    • #47
      please help, how to link my gamerocks account to R2 games now?

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      • #48
        For people who are not seeing forgot password reset email, check your Spam folder. I found mine there.

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        • #49
          Been Waiting to get transferred for 3 weeks or longer. I did all that was asked and nothing. This is just bad and where is the support or what. I was told to be patient and wait. THE CROW

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          • isaac.li
            isaac.li commented
            Editing a comment
            Could you provide your ticket No. or your character information to us? I will let our staff help you solve the problem.

        • #50
          the r2 client worked great at first which made me happy, but now kinda sucks and there is a lot of lag if you use a browser with r2. I was doing great before the transfer

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          • #51
            ok did i miss something with all of this shuffling? i did the binding as per instructions everything worked out ok, but now all i get is black screen on main loading page for wartune, any ideas?

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            • #52
              ok thanks for nothing, 7 years down the drain, cannot find my toon, cannot log in to the game on any other browser other than internet explorer, do not tell me to submit a ticket and then say it is on my end. because it is not. Zanora S36, Guild Matrix fix it or refund the small fortune I have invested in this game!

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              • #53
                per middle cost time went to my m ature lap can afford say balck diamond play most achieve can apaasing more take time.. same way yals w2
                acxnhoel

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                • #54
                  per middle cost time went to my m ature lap can afford say balck diamond play most achieve can apaasing more take time.. same way yals w2
                  acxnhoel

                  Comment


                  • #55
                    per middle cost time went to my m ature lap can afford say balck diamond play most achieve can apaasing more take time.. same way yals w2
                    acxnhoel

                    Comment


                    • #56
                      per middle cost time went to my m ature lap can afford say balck diamond play most achieve can apaasing more take time.. same way yals w2
                      acxnhoel

                      Comment


                      • #57
                        per middle cost time went to my m ature lap can afford say balck diamond play most achieve can apaasing more take time.. same way yals w2
                        acxnhoel

                        Comment


                        • #58
                          per middle cost time went to my m ature lap can afford say balck diamond play most achieve can apaasing more take time.. same way yals w2
                          acxnhoel

                          Comment


                          • #59
                            per middle cost time went to my m ature lap can afford say balck diamond play most achieve can apaasing more take time.. same way yals w2
                            acxnhoel

                            Comment


                            • #60
                              Originally posted by 08streetbobpatrick View Post
                              ok thanks for nothing, 7 years down the drain, cannot find my toon, cannot log in to the game on any other browser other than internet explorer, do not tell me to submit a ticket and then say it is on my end. because it is not. Zanora S36, Guild Matrix fix it or refund the small fortune I have invested in this game!
                              Where I think things are on track for this player, after some notable difficulties, it's important to note we're still down by about 35% of guild BR, lots of actives not seen again, and as we try to respect player privacy within reason, and we don't have all contact info, you folks probably should have that info (even if you can't use it prior to an official binding to R2) from GameRocks.

                              If not, then as they owe you money, perhaps you can negotiate for them to provide the service of contacting selected players to update them and give them at least a choice of getting help and back in the game.

                              Those still trying to log in with the old gamerocks.com link get nowhere.

                              How about you designate a list of players who have not logged in since the first transition update and the week prior?
                              Get them an e-mail and tell them what to do.

                              For those for whom I could find contact info, that's what I've done, and so far more than 80% have responded and are back in...I suspect dated info on the others.

                              If this situation is about the players, and since you probably won't collect if gamerocks is so badly in arrears as to lose control of its Wartune, why not reach an accord that puts players first, and recover whatever there is left to recover here, even if a month has passed?

                              I know there will be flaws. I know some players don't understand what support will say, and vice versa. But, at this point, anyone who wants to get back in here should be able to, within the former GameRocks servers. (ArmorGames is another issue entirely.)

                              When this is nailed down...perhaps add "1000" to the server numbers for all the GameRocks servers...if you are CERTAIN you can do it smoothly...and just put us all under R2Games. Or, as it seems the URL already has a server number assigned, how about just getting us there so this whole transition is just settled?

                              This shouldn't still be a mess weeks after the fact, especially when I was told from more than one source there was work actually put in before the move started.

                              I'm also aware some have had manual help to get accounts in order, and many, many folks have gotten what help they needed to get things right, but it's still not always smooth logging in, lag is picking up again at times, the client doesn't work well for all (really needs an Opera emulator setting instead of just IE & Chrome) or all of the time, and there's room to improve that is substantial.

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