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  • Newest update fail

    Hi the newest update failed. I tried uninstalling and reinstalling same issue. Error I get failed files:loadingscene/u_LoadingFrameBG01.png [211] .

    I'm guild lead so can't log on to start boss and was about to hit 90. Just bought a bunch of gems to get there but this happened and I can't even log in. Any help is appreciated

  • #2
    Have you tried clearing you App Cache?
    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

    Comment


    • #3
      Yes tried that and still same error

      Comment


      • #4
        Try installing the app again now, please.
        Rules of the Forum are found here.

        R2Games Ticket System for browser games: www.r2games.com/support
        Mobile game Ticket System is accessed through the in-app support link.

        For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

        Comment


        • #5
          Tried multiple times installing and uninstalling and clearing cache. Same error.

          Download starts get 96% 11538/11944kb then I get failed notification then it reads 6% 0/405kb with error msg

          Comment


          • #6
            Please send in a ticket using the HelpShift link in my signature. Include your device information, and the steps you have tried, so the team can look into the cause and help you find a solution.
            Rules of the Forum are found here.

            R2Games Ticket System for browser games: www.r2games.com/support
            Mobile game Ticket System is accessed through the in-app support link.

            For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

            Comment

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