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2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
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Can't buy gems - No payment methods

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  • Can't buy gems - No payment methods

    Hi, when choose for example R2 card (4.99$) or other, the loading wheel appears, but nothing happens after this. What can be the problem and how to fix it?

  • #2
    Is it still giving you problems?
    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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    • #3
      Yes, still not working.

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      • #4
        What can I do in this case to get a VIP2?

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