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  • Event Bug

    Hi my ign is NgikNgik. I am Electrum 1 tier playing in El Nido server(Asia) asking for help due to the last event happened. During the event of log-in madness happened last October 25-31 2017 I logged completely but your system only acknowledged 6/7 days of my log-ins here are some proofs (sorry if the images are blurred) pls fix this or compensate something https://m.facebook.com/story.php?sto...39151496207143

  • #2
    Hello,

    Did you send a helpshift ticket at the moment it happened?
    * If yes, I'll request support follow up for you
    * If no, please do. Your data will be populated in the back end for them to check.
    https://r2games.helpshift.com/a/heroes-evolved
    If you do not hear back within 48hrs, please feel free to let us know, and we can follow up for you
    Retired Moderator.

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