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Tela preta e jogo nao inicia

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  • Tela preta e jogo nao inicia

    bom eu faço o login e senha e aperto entrar e simplismente mostra uma tela preta e nao abre nada, nem mostra na barra de tarefa o icone do jogo nem nada, tipo so fica uma tela preta sem dar sinal e do nada mostra um erro e fecha o jogo, eu simplesmente nem consigo entrar no jogo so fica nessa tela preta alguem me ajuda, e no PC isso

  • #2
    http://www.r2games.com/support/?ac=issue&id=76

    If the above doesn't help, please copy results from the diagnostic test, and send into tickets. Feel free to PM or reply if you do not hear anything from tickets within 48hr of sending
    Forum rules here : Terms of Service here : Screenshot Guide here : Video Capture Guide here (PC)

    Game Moderators and Mentors are needed. Please refer to News section for more details on how to apply
    Forum Moderators are also in short supply. Think you have what it takes?

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    • #3
      bom fiz o teste e nao deu em nada, essa e uma imagem do que mostra como fica o jogo quando aperto em login, espero que me ajudem, ae depois de um tempo mostrar o erro: Get cosconfig.aspx error
      Attached Files

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      • #4
        The diagnostic tool is a download, please ensure you have popups enabled. The tool will download to your desktop, and from there you will be able to use it.

        Before retrying the tool, have you tried uninstalling and reinstalling the client?
        Forum rules here : Terms of Service here : Screenshot Guide here : Video Capture Guide here (PC)

        Game Moderators and Mentors are needed. Please refer to News section for more details on how to apply
        Forum Moderators are also in short supply. Think you have what it takes?

        Comment


        • #5
          Please send the information in a ticket, not on the forum. If you do not get a reply within 48hr of sending, feel free to give us your username, and we can follow up on your ticket
          Forum rules here : Terms of Service here : Screenshot Guide here : Video Capture Guide here (PC)

          Game Moderators and Mentors are needed. Please refer to News section for more details on how to apply
          Forum Moderators are also in short supply. Think you have what it takes?

          Comment

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