2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
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server lag

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  • server lag

    i think there's a server problem in asia server angkor channel my connection is on fibr but lag is consistent i think server is getting overload because of too much user or new user thats playing the game .. one thing more the game still stuck at loading screen that gaves us some penalty points

    draw-gem/token - can you please change the draw prizes weekly or monthly?
    also please make the per win/ per lose coin gained a little higher? to hard to accumulate gold ..