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I can't send ticket so i will put here

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  • I can't send ticket so i will put here

    Greetings from R2Games!

    Our records indicate that we have a recent chargeback from you, and we would love to know why. Chargebacks only show up to us as a number, but we know every player's situation is unique – so any information you could provide about the experience would be greatly appreciated. Chargeback situations are never easy, but we hope this becomes an opportunity to understand your concerns a little better.

    Please get back to us as soon as you can by opening a ticket at, and include as much detail as possible, including character info and screenshots. Whether your issue involved a game system, the billing process, or something else entirely, your input will help ensure a better experience for you and all R2Games players. Please be aware all future purchases will be placed on hold until this matter has been resolved.

    Thank you for your time and patience, and we look forward to your prompt response at A quick reply will help keep your account in good standing!


    The R2Games Support Team


    First i wanna say i want to talk with a dev by discord or something.

    I am the SKORE, server S53 europe from r2games.

    I've been with r2games since 2014.

    I'm doing chargeback because they do merge server on my server with only 10 days in the middle of the event to tycoon and the legion.

    i lose 300 shards dora, and tycoon voucher becouse that merge.

    i spend money becouse is a new server and a merge with old server.

    we with 10 days u put us with 48 billion people br.

    U say this is for fix x-server war so i ask, u fix with? i can not win a x-server war becouse i take people with 50bilion + so tell me what u fix?

    if u creat 10 new server and add that to a new server x war maybe u fix (an idea)

    Becouse that i wanna my money back, we spend money to play a new server not an old.

    thanks, and i ask for this ticket go to dev and not to mod becouse mod just ignore that we say.

  • #2
    They need to update the link in that automatic email.. Ticket link is if you wish to discuss your reason for doing a chargeback with R2, who will then forward your concerns to the devs.
    Rules of the Forum are found here.

    R2Games Ticket System for browser games:
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.