Announcement

Collapse
No announcement yet.

Delayed recharge

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Delayed recharge

    i recharged for over 2hours now, and i haven't got my topaz. i submit a ticket and nothing happened. what to do?
    Archon
    S8 Nightmoor

  • #2
    What does the status say in the top right corner of the order you haven't received yet? http://www.r2games.com/user/?ac=order
    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

    Comment


    • #3
      go to checkout it says...nothing else

      Comment


      • #4
        its over 5hours now

        Comment


        • #5
          in about 6hours the event ends i hope the will give me my topaz until then or i will need a refund

          Comment


          • #6
            which next link?it opens my paypal to pay again

            Comment


            • #7
              'Go to checkout' means it hasn't been paid for. If your payment method is showing that money was taken for the order, click the Go to Checkout button and on the next screen, go to the bottom and click on the Contact Us link, so that you can have a chat with Xsolla about why they haven't processed your payment.
              Rules of the Forum are found here.

              R2Games Ticket System for browser games: www.r2games.com/support
              Mobile game Ticket System is accessed through the in-app support link.

              For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

              Comment


              • #8
                which next link? it opens my paypal to pay again

                Comment


                • #9
                  First, write down the Transaction Number and Date from the order in question (the upper left side of the box on the Order screen). Another way to get to the link you want is to go to http://purchase.r2games.com/ pick any amount, click through to the payment screen, on the 'select payment' page, click on the Xsolla 500+ option, and at the bottom of that panel is the Contact Us link.
                  Rules of the Forum are found here.

                  R2Games Ticket System for browser games: www.r2games.com/support
                  Mobile game Ticket System is accessed through the in-app support link.

                  For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                  Comment


                  • #10
                    thank you MemoryLane i will try.

                    Comment


                    • #11
                      i still didnt recieve my 500g and vip2 at lunaria story..its been 5 days ago
                      NekoRinnChan

                      Server ~ S106
                      Lvl ~ 56
                      Guild ~ Alliance
                      Might ~ 400k+
                      VIP ~ 7
                      Partner ~ Chrim

                      Comment


                      • #12
                        Originally posted by Rinnchan View Post
                        i still didnt recieve my 500g and vip2 at lunaria story..its been 5 days ago
                        This is the League of Angels II forum. Please head over to the Lunaria Story forum for posts regarding that game.
                        Rules of the Forum are found here.

                        R2Games Ticket System for browser games: www.r2games.com/support
                        Mobile game Ticket System is accessed through the in-app support link.

                        For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                        Comment

                        Working...
                        X