Titan's Grasp Shard

[Lluvia2]

When I try to combine the 80 Titan' Grasp Shard it says error 9016. Why? My name is Sunshine and I'm on Sever S13. Thank you.

[Londyn]

Hello, here is the following that you can try to resolve this problem
1. Restart the game and your laptop/pc
2. Clear your cache
3. Try to launch the game on another browser

If by trying the list above can't fix your issue, can you kindly show a screenshot of this issue so we can report it? Thank you
Please update me on this issue in the future