2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
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Re rebate rewards

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  • #16
    Originally posted by julietwarman View Post

    cant change the items oh wow thats bad im not a damn night i am a ranger i use bows not swords >< grrrrr not good customer servive if you ask me
    If you reference the original post - the rebate reward was for first recharge rewards and hot events. - those rewards were all for level 10 gear, so expecting to get level matching gear is unrealistic.
    Therefore, the gear you received would have been recycled either way, making the "class" meaningless.