2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
For more information, visit
See more
See less

Support Request...

  • Filter
  • Time
  • Show
Clear All
new posts

  • Support Request...

    Realm [S17]
    I'd really like to be able to run the Serpent Shrine Dungeon twice before reset at 0500 EST but I can't even get ONE person to group up with me to do this... So, I'd like to play this multiplayer game with other people. Support for this issue would be great. Or should I find another game to play instead??

    I'm using Cross-Server Matchmaking, too.

    Edit two:
    Cross-Server Matchmaking just timed out. LOL. Time to reset the attempt.
    Last edited by Greg; 02-06-2018, 01:37 AM.