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  • No cores from buying from shops

    cancel ticket
    Last edited by ivanjb; 02-27-2018, 05:09 PM.

  • #2
    Dear player, can you please take a screenshot of which event you are referring to to get that you got your "2 free B cores"? For future reports, please kindly report your problem right away with screenshots and the time the "issue" happened in your account. It will make it easier for us to check for the glitch.
    R2Games Ticket System Support: www.r2games.com/support

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    • #3
      cancel ticket
      Last edited by ivanjb; 02-27-2018, 05:09 PM.

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      • #4
        cancel ticket
        Last edited by ivanjb; 02-27-2018, 05:08 PM.

        Comment


        • #5
          cancel ticket
          Last edited by ivanjb; 02-27-2018, 05:08 PM.

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          • #6
            cancel ticket
            Last edited by ivanjb; 02-27-2018, 05:02 PM.

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            • #7
              cancel ticket
              Last edited by ivanjb; 02-27-2018, 05:02 PM.

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              • #8
                We apologize for the issue. I would suggest you to submit a ticket about this problem (please try to include the time you purchased the cores, and the screenshots) to help us look further into the problem. We will keep an eye on this bug, please keep us updated on your problem. R2Games Ticket System Support: www.r2games.com/support
                R2Games Ticket System Support: www.r2games.com/support

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                • #9
                  nvm.. found the ticket section
                  Last edited by ivanjb; 02-25-2018, 01:03 PM.

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                  • #10
                    cancel ticket
                    "
                    Last edited by ivanjb; 02-27-2018, 05:07 PM.

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                    • #11
                      We apologize that we misunderstood the problem, this issue has been forward again. As for the event of exchanging 2 cores to 1 core, it is meant to be this way. It is helpful towards some players who only focuses on one merc. For example, if you uses Luna and 2 other A level merc, then therefore, Ragnar cores for you are useless. However, through this event, if you have extra Ragnar cores you got from Tarvern or events, you can exchange 2 Ragnar cores for 1 Luna core and upgrade your Luna.
                      R2Games Ticket System Support: www.r2games.com/support

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                      • #12
                        cancel ticket
                        Last edited by ivanjb; 02-27-2018, 05:02 PM.

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                        • #13
                          cancel ticket
                          Last edited by ivanjb; 02-27-2018, 05:01 PM.

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                          • #14
                            Dear player, as mentioned, your issue has been forward again. Please give the ticket some time to respond, it usually takes up about 1 business day. We deeply apologize for any inconveniences.
                            R2Games Ticket System Support: www.r2games.com/support

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                            • #15
                              Ive been sick and was not thinking properly. its been my mistake and I apologize to all involved.

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