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  • No Gold or anything

    Ok im a bit ****** off..this is the second game thats did this to me..i am furious right now. On kindom Rift i recharged my account twice and it didnt give me my gold or anything..i didnt get nothing after recharging. It said the the two recharges has been taken off my card. now i have no money on my card to recharge again. it even says on my bank statments thae money was taken off. i have not recieved anything. Why in the hell do u guys keep playing me like this? i just want to have fun but this **** is ruining everything for me. What can i do to get my stuff when i recharged twice. it was the 500 gold for 4.99. i did it twice

  • #2
    Are you able to view your Order History at www.r2games.com/user? If you are, grab the transaction numbers from the two orders you haven't received, and I'll forward them on.

    If you aren't able to view your Order History, you'll need to send in a ticket. You can give me your ticket number, if you don't receive a timely reply.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment


    • #3
      Order number:201502121037385259
      Product:500 Gold
      Price:$4.99 USD
      Status:Completed Order number:201502121034253038
      Product:500 Gold
      Price:$4.99 USD
      Status:Completed
      Order number:201502121032146305
      Product:500 Gold
      Price:$4.99 USD
      Status:Completed



      these are the 3 i recharged today
      Kingdom Rift
      500 Gold
      Completed
      02/12/2015

      Comment


      • #4
        Perfect, thank you. I'll ask my favorite billing person to take a look into that for you.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment


        • #5
          ok thank you very much..sorry bout blowing up a bit but im just getting frustrated about it..happen to me before and they didnt do anything bout it.. thank you again

          Comment


          • #6
            Okay, there is an issue with your account that is causing your purchases to be held. Please stop making purchases and send in a ticket to http://support.r2games.com to get more information regarding the issue.
            New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

            Received a random forum error? Refresh the page first, sometimes the error message is the error.

            Some inboxes are broken, including mine. Please don't send me private messages at this time.

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: https://www.r2games.com/support

            Comment

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