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Shards of Magic

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  • Shards of Magic

    Since there isn't a forum specifically for this game, I'll post about it here. My Shards of Magic game is connected to my iOS Game Center and for the longest time, even after I deleted the game and reinstalled it, my main character would always come back up on the server I left it on. However, since sometime late last year, that wasn't the case. While two of my unused characters were there, my main character was gone. I checked the all of the servers to see if it had been moved, but no such luck. I know exactly what server it was on, too. That character should've been permanently connected to my iOS account no matter what, but that didn't happen. How do I recover the character? I sent an email to, which I hope is the correct email address to send these sorts of inquires to. I know which server the character was on and I'm pretty sure I remember the character name, even if I haven't played in a while. In any case, please let me know if there's something else I need to do for this. Thanks!

  • #2
    Have a look through the help articles on this page Click Contact Us at the top and include the information requested in the article that best fits your situation.

    If you do not hear back within a few days, send me a pm with the email address you included in the form so I can have support track down your ticket.
    Rules of the Forum are found here.

    R2Games Ticket System for browser games:
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.