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Ticket System Issues

Dear Players, we are experiencing technical difficulties with the ticket system, tickets may take longer to respond. Thanks for your patience.
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How to Convert to a Main Site Login

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  • vanilla.69
    replied
    Originally posted by 134861400197194 View Post
    the second ticket was correctly sent after the appearance of the post, the first sent back yesterday by my acquaintances but forgot to indicate the character's name, i follow instruction but nothing happend )
    I did the same thing. Sent one ticket yesterday, and God knows how many tickets today. Since I never verificated my email acc that I linked to my gmail acc, not sure what will happen. I just wish they answer before the reset of a day on server And I already have made acc with the same email back in the day, so help me Lord. Hope they're gonna answer soon. Imma cry

    Leave a comment:


  • 134861400197194
    replied

    the second ticket was correctly sent after the appearance of the post, the first sent back yesterday by my acquaintances but forgot to indicate the character's name, i follow instruction but nothing happend )

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by 134861400197194 View Post
    I send 2 tickets and it's been more than 36 hours
    This hasn't been an issue for 36 hours. The only ticket for this character name was sent less than an hour ago, and only says you can't log in. Please follow the instructions as I have written them for faster assistance.

    There should not be an expectation for compensation due to third party technical errors that R2 cannot foresee or avoid, and that do not impact the entirety of the player base.

    Leave a comment:


  • 134861400197194
    replied
    Hello, can not log in to the game through google account game Mythborn character nickname - b1zya server s61
    I send 2 tickets and it's been more than 36 hours
    I've been playing this game for more than a month and have already invested more than 300 dolars,
    my achievements at cross server battle all are spoiled for your fault, in the end, the game week is just in vain
    i can not collect noble dead (invested 1500 diamonds) because can`t login and many others.
    Will there be compensation for your mistake?


    log:

    401. That’s an error.

    Error: deleted_client

    The OAuth client was deleted.

    Request Details
    response_type=code
    client_id=445844170310-ncifm57bu8pld6ajo3nenq0ato10s2ku.apps.googleusercontent.com
    redirect_uri=http://openid.r2games.com/auth.php?AuthType=Google
    scope=https://www.googleapis.com/auth/userinfo.email
    state=458358cadbb9e53c87d0e26760253ec6
    access_type=online
    approval_prompt=auto

    Leave a comment:


  • jasmina.firedi
    replied
    Ty in any case for fast reply.

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by jasmina.firedi View Post
    It say 3 days waiting.... And please, I seriously need change of my forum name, its urgent, and I cant figure out how to do it. Ty in advance.
    It says allow up to 3 days, but tickets will start receiving replies within the next 12 hours. Option 1 should be tried first, when possible. Forum name cannot be changed. If you need to use a different name on the forum, you would need to create a new account.

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  • jasmina.firedi
    replied
    It say 3 days waiting.... And please, I seriously need change of my forum name, its urgent, and I cant figure out how to do it. Ty in advance.
    Last edited by jasmina.firedi; 09-03-2017, 11:39 AM.

    Leave a comment:

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