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Forum: General Support

Have general questions, issues or inquires about Crystal Saga? Ask here!

  1. Sticky Thread Recent DNS - Login issues.

    As we all know as of lately, there's been reports about not being able to load and getting DNS errors, they can be easily avoided by changing your...

    Started by Mod-Michael
    5 Pages
    1 2 3 ... 5
    • Replies: 42
    • Views: 13,770
    02-23-2017 10:42 AM Go to last post
  2. Sticky Thread [Advisory]Do not fall for scams!

    Please always remember R2 never needs your password! R2 will never pm you in game telling you that you won something. This is a scam. Anyone...

    Started by -M-
    • Replies: 0
    • Views: 3,482
    04-19-2016 03:43 AM Go to last post
  3. Sticky Thread Guide to clearing cookies like a business / professionally and pro OS's etc

    ***Always backup your files want to keep**** CC cleaner professional and business class works well...

    Started by ShadowGammaDraco
    • Replies: 0
    • Views: 3,591
    09-29-2015 03:03 AM Go to last post
  4. Sticky Thread Fix with font sizes,lags and other issues on chrome

    as we might have noticed, there has been issues with abnormal font sizes on chrome and lags when switching tabs. i have a solution and thought i...

    Started by Sidoh
    6 Pages
    1 2 3 ... 6
    • Replies: 52
    • Views: 22,878
    09-06-2015 09:18 AM Go to last post
  5. Sticky Thread Flash Support

    Some browsers have recently disabled Flash, which will result in issues when attempting to load game content. If you find yourself experiencing...

    Started by Reverie
    • Replies: 0
    • Views: 3,867
    07-16-2015 11:53 PM Go to last post
  1. r2 ignoring my tickets

    I have sent several tickets over the past months, all I get in response is "we haven't heard from you in two weeks" auto responses. I have sent this...

    Started by Charcar
    • Replies: 5
    • Views: 280
    Today 10:39 AM Go to last post
  2. Rebate Cards

    I've been sending support tickets about my rebate cards that i havent received after buying crystals. No reply what so ever. Can someone check whats...

    Started by gamingwithn00bs
    • Replies: 1
    • Views: 83
    04-28-2017 02:33 PM Go to last post
  3. Character Pass

    I report i forget my character pass u never tell me my character pass

    Started by robini13pizza
    • Replies: 1
    • Views: 76
    04-26-2017 10:00 PM Go to last post
  4. please respond on my ticket..

    reference to Case #: 624103. u fix my user and password but u didnt fix the character lock issue... im almost waiting for 3 days from now and cant...

    Started by elmanarvasa03
    • Replies: 1
    • Views: 177
    04-25-2017 09:21 PM Go to last post
  5. Hacked

    my account got hacked and delted my toon. can you help me Retrieve it? Toon Name: BLADE026 class: Knight Lvl:130

    Started by BlAdE_026
    • Replies: 1
    • Views: 183
    04-21-2017 10:53 AM Go to last post
  6. didnt got points from Point promotion

    why i didn't got the points after i spent crystals? is there any problem?

    Started by arhataewftmt
    • Replies: 1
    • Views: 67
    04-21-2017 05:33 AM Go to last post
  7. possible refund sent to another class?

    Hello i have been playing on the new server after taking a break from the game....let me paint a picture for you....seeing a new class , planned on...

    Started by hiimdeity.twitch
    • Replies: 1
    • Views: 88
    04-20-2017 07:57 PM Go to last post
  8. Recharge crystal issue

    Hi can you do something about my recharge issue, i recharge last night, but i didnt receive the crystal in my bag, i thought it might take time to...

    Started by Henrykeman
    • Replies: 0
    • Views: 99
    04-13-2017 01:00 AM Go to last post
  9. took too long to respond

    Hi Good Day! I would like to ask if this is the right page where i can post. here is the screenshot of what ive been encountering. thankyou.

    Started by R28768451
    • Replies: 1
    • Views: 152
    04-10-2017 07:14 PM Go to last post
  10. Cannot Login

    off for a while

    Started by hyujeen
    • Replies: 2
    • Views: 146
    04-08-2017 05:06 PM Go to last post
  11. character loading issue

    I'm currently unable to play because my character section doesn't want to load :( I don't know if the problem is on me, or it is really on the...

    Started by CuddlyBeam
    • Replies: 2
    • Views: 226
    04-07-2017 04:58 PM Go to last post
  12. Forgot account for a character.

    I was wondering if it was possible to find out what account is linked to an old character I made a while ago. I've got the account as a friend on my...

    Started by KradThgink13
    2 Pages
    1 2
    • Replies: 15
    • Views: 474
    04-03-2017 01:36 PM Go to last post
  13. sperion

    i would like to get my attack sperion quest but it will not give it to me anymore and i don't want my def sperion anymore how can i get my quest back...

    Started by 1mariejones20
    • Replies: 2
    • Views: 157
    03-30-2017 08:19 AM Go to last post
  14. Can't log in through facebook.

    I've been trying all my facebook accounts to log in. And still, I couldn't log in through "logged in" facebook accounts. Why??? Please do help me....

    Started by ChiElla
    • Replies: 1
    • Views: 183
    03-27-2017 08:44 PM Go to last post
  15. Always Gets stucked at 94% LOADING

    Need help coz now my char gets stucked usually at 94% loading page. Tried everything over and over. Cleared cache, cookies and browser. Even Tried...

    Started by Etheral1
    • Replies: 9
    • Views: 498
    03-27-2017 01:17 AM Go to last post
  16. Let me play

    2 days now and still can't connect or complete the loading, always get stacked up in 90%. I'm done with clearing and restarting, please fix. thank...

    Started by tutee
    • Replies: 1
    • Views: 125
    03-26-2017 03:49 PM Go to last post
  17. Someone put my acc into char lock

    Help gm dont remember putting it my char password :3

    Started by geraldcabaliw
    • Replies: 1
    • Views: 160
    03-24-2017 02:25 PM Go to last post
  18. Joyo Transfer

    Can i ask If i can still Retrieve my Account from joyopark and transfer here. Notice me senpai :)

    Started by R246403461
    • Replies: 1
    • Views: 109
    03-22-2017 11:59 PM Go to last post
  19. please response on my ticket :(

    GM delete please lock me acc the condition I was one unified trustee I then his mine acc would please remove me the lock acc because crusher her kind...

    Started by shet0314
    • Replies: 6
    • Views: 408
    03-22-2017 06:02 AM Go to last post
  20. cant log in what happen

    is it only me that i cant log in on crystal saga right now?

    Started by R22337209
    • Replies: 1
    • Views: 170
    03-17-2017 02:22 PM Go to last post

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