[Reported][Merged Thread]Freezing issue

[R262181389]

What is going on here? Sounds like everyone is getting stuck in places like DA, beast, chamber, bg. Maybe there are more places but those are the places where I experienced it. It's just not me, happening to my whole server, happened to everyone in the bg I was in.

I get stuck, not be able to move and can't see anyone else moving and would have to refresh in order to move again, then get stuck again. Been like this for the past couple of days now. We need a fix for this now.

[ellislsd]

Vid below of the issue - Complete freeze of toons, this is not isolated to MPD's, this can happen anywhere, with the exception of cloud city, had no issues there, yet!!!!! - I do now - untick show all players instant freeze, click it to take off all players works fine.

https://www.youtube.com/watch?v=WgUx...ature=youtu.be

You can see on the vid that i am clicking on the screen this can be heard and all 4 toons on there are froze, as there is no animation, also u will notice that the chat is still working - currently i am stuck in a MPD now - also there is another issue of the screen not scrolling, as it seems to be playing catch up with the server. not a big issue there.

Pic below - I am on the bottom right



It seems where ever there is an active player map the issue is there.

[R262181389]

This does happen in cloud city too, just unhide the players and it will happen. As soon as you hide players, you will be able to move again, happens instantly. So this most certainly has to do with places where there are lots of players on same map.

[faboulous]

same for me in outland exploration,need rf to be able to move again,impossible to play like that fix that asap ty

[ellislsd]

Ne MOD, Mentor, or even a Dev gonna say anything, or is due to the fact that R2 aint loosing anything because of this, again wen money is being lost, emergency maintenance, wen nothing is being gained or lost it will not be even looked into - guys are losing devotion, and are stopping playing due to this as the freezing is now getting beyond a joke

[R217157631]

I don't know if this is related to the same glitch/bug in previous post's here. This is why i am posting it here in case it is related.

When i did dim today and clicked on a base i was not entering a fight. I still had the card flip at the end though.

https://youtu.be/8x5Q0bk1TWY

[MrFancyPants]

I think there may have been some server/network problems today. I sat and waited a good 10-15 minutes for the game just to finish launching earlier. I'm actually impressed that it didn't just fail, since I've never seen it take more than a minute and still finish loading.

[Meikura001]

I was walking down the MPD, scratching my head. My guns got stuck on the MPD thread. My team mates screamed. My bullets turned green. And before you know it was the end of my running.

Yep, I got the inferno stuck bug as well that I had to refresh. But they will say it was on our end.

[R217157631]

If players were benefiting from this bug/glitch, then R2 would of closed all servers within an hour of this being reported.
I take it that players are not benefiting from this bug/glitch so R2 don't care.

No forum mod can even say that this has been reported, And we will inform you when we get any news.

[ellislsd]

got a response from support

Thank you for reaching us, We are very sorry about this matter but we would like to inform you that we have tested the game but we havent experience any lag or freeze that you are saying so we can tell the the problem was on your end, So please kindly refresh and clear your browser cache and please we hope that you understand we dont compensate any players who lost there rewards due of lag or connection issues, Thank you

My next point have they even looked at the vid - guess not - so sending a vid in is a fruitless task

There was even a video to prove this - and they say this, FFS - what more to they need, BLOOD

[R217157631]

got a response from support

Thank you for reaching us, We are very sorry about this matter but we would like to inform you that we have tested the game but we havent experience any lag or freeze that you are saying so we can tell the the problem was on your end, So please kindly refresh and clear your browser cache and please we hope that you understand we dont compensate any players who lost there rewards due of lag or connection issues, Thank you

My next point have they even looked at the vid - guess not - so sending a vid in is a fruitless task

There was even a video to prove this - and they say this, FFS - what more to they need, BLOOD

When they tested it did they try to complete an mpd?. I guess not as if they did then they would of probably froze.

[Meikura001]

Obviously, they haven't done any network tests on anything other than a loopback connection. I bet I can do so many tests at the same time and publish a video for such.

[GM_Magik]

Guys, I don't know whats happening or why... not even going to pretend that I do. However, seeing that video, and no one moving... and that bit in the chat box does give us a bit of help to go ahead and get this reported. I would go going nuts myself over this because the alst thing anyone wants is to be stuck in a dungeon and the risk of reloads... I know how that can roll sometimes.. so rest assured I am going to report this to MemoryLane and hopefully she can discover something for you, thank you for your patience.

[R217157631]

Guys, I don't know whats happening or why... not even going to pretend that I do. However, seeing that video, and no one moving... and that bit in the chat box does give us a bit of help to go ahead and get this reported. I would go going nuts myself over this because the alst thing anyone wants is to be stuck in a dungeon and the risk of reloads... I know how that can roll sometimes.. so rest assured I am going to report this to MemoryLane and hopefully she can discover something for you, thank you for your patience.

From my experience's of this bug/glitch it happens in:
Bloody Inferno
Dragon Invasion
Abandoned Altar
Narrandera Remains
Tara Temple
Nirvana (That was the daily mpd i did today). I would guess all mpd's will be the same, but i have not checked.
Guild Beast
Divine Altar

[Meikura001]

Add "Elemental Forest" to the list since I had the privilege of getting stuck at the very end (good thing I was only helping without attempt) that I have to refresh.