[Announcement] EXP Book – Zero EXP Bulk Use Issue UPDATE

[FMK]

But many of us did not make that mistake and were denied use of the books anyway!
Personally I opened 40 books as my first action. Even if the onus were on me I would still have gotten about 36 book of exp.
I got ZERO, Same for most here.

Mike L.

COME ON WARTUNE / R2!!!
It has been a month now.
I have lost not only those books but many opportunities.
Example: I ended in 14th position in the class wars, Had I had the extra exp, the extra level I might well have done much better.
How many rewards have all of us lost in Spire and ToK by being weaker for a month??

PS - A general reward to all players is NOT repeat N O T a satisfactory solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
To a certain extent this is a zero sum game, so rewarding all is compensating none!

Time to get your act together.

Let the devs postpone the next quirky feature for a week or two and FIX THIS.

PS Next quirky feature: 4 carts in amethyst mine, BUGGED no one can collect any amethyst -6/8/2014

Mike L. (FMK) (ZardOZ on S364)

[SaladinS44]

UPDATE

• Tickets regarding this issue are due by 10:00 PM May 22nd (server time). Any tickets submitted after the deadline will be regarded as invalid and will not be accepted. For players who have submitted claims, please be patient as we are sending EXP Books as quickly as possible and will do all we can to ensure all player recover their losses.

My ticket is #: 103327, but...




???
pls check..

[gandalf76]

i have received only 93 exp book lv 4:

Dear Players: Lvl. 4 EXP Book * 75, Lvl. 3 EXP Book * 65 ,Lvl. 4 EXP Book * 20

[blasp]

same.only.99.here

i have received only 93 exp book lv 4:

Dear Players: Lvl. 4 EXP Book * 75, Lvl. 3 EXP Book * 65 ,Lvl. 4 EXP Book * 20

99.books.returned..out.of.x386...so..um...30.days.for.each.100.to.be.returned?..so.next.month.we.get.another.100?...4.months.for.total.compensation?..what.about.the.guy.who.lost.16000..hes.gonna.hava.to.wait.16.months?.....and...why?...ticket.100038..

[blasp]

original.ticket.100038.....new.ticket is 116206..am.curious.their.explanation.as.well

[R2928180]

Hellooo surprisingly my xp books got reduced from 816 lvl4 books to 99 lvl4 books can we get an explanation on this matter if u don't mind , as if this is a temporarily solution for the delay we r suffering or this is it?

Ticket #100796

[ellislsd]

UPDATE

• Tickets regarding this issue are due by 10:00 PM May 22nd (server time). Any tickets submitted after the deadline will be regarded as invalid and will not be accepted. For players who have submitted claims, please be patient as we are sending EXP Books as quickly as possible and will do all we can to ensure all player recover their losses.

My ticket is #: 103327, but...

[ATTACH=CONFIG]90391[/ATTACH]
[ATTACH=CONFIG]90392[/ATTACH]

???
pls check..

Is R2 staff Blind as well as stupid

I really feel for u on this 1 - hope u get it sorted

[Nimras186]

Lol made a ticket on the 15'th was told i was on a list, and to waite, they closed it. On 3 of june it was closed i made a new one asking why.
Today i read this on the forum i mean what the hell. I bet because i didn't do the first one on 15'th correctly and because i didn't make a new one in the order they wanted according to here will i proberly not be compensated.

[kingdark007]

my ticket see it plzz 116342

[SaladinS44]

Is R2 staff Blind as well as stupid

I really feel for u on this 1 - hope u get it sorted

Finally,,, Dear Players: Lvl. 4 EXP Book * 30, Lvl. 3 EXP Book * 0 ,Lvl. 4 EXP Book * 20

[WinterLeaf]

to kick the can further down the road still not been comped ticket # 100107 . not like its been 4 months (shaking fist) send me a free mount or something this is poor service.

[dwmedia]

Ticket: 100170

Subject: exp book lvl 4
Status: closed
Contents: I open 1663x exp book got non exp took them in bulk. Whata jokke. but am alredy have talents lvl 179 of 179 and max exp at heros so i can not gain any exp so why not give us normal exp books some we can sell for gold or buy medalion for a time over.

GM: Hello Marie Enman, Thank you for taking the time to advise us of your concerns. We are currently aware of the problem and the technicians are working diligently to resolve this matter. Please be assured that we do understand your frustration regarding this situation and we greatly appreciate your patience and understanding. -The R2Games Team

Reply: When do we get back the lost exp books?

GM: Hello , Dear player we will request for compensation , kindly please be patient. Thank you . ~The R2Games Team


What happens me the request? i have ben waiting for months for get them back.

[Mageic11]

No surprise here... In a hurry to do nothing