Cant collect Serrin

[Chilina]

I have the error for 3 days so I miss 300 icon and I can collect 400 so I need 100 more and it dont help to get one more day it have to be two right

today the 22 05 2015 I got 200 icon

so you have to give me 100 icon

[AlexMG70]

I just lost serrin shards I should have 400 but only showing 220... Server S14 Alecta's Triumph..

[Chilina]

I know have collect all so its say 400 icon to my Serrin because of the database error I have from day 1 to day 3 so plz help give me 100 icon so I can have Serrin