Recharge on wrong server

[testa]

Good day, on 28th of May I recharged but I didnt notice that in r2 store was selected an alternate server, so the recharge goes to my char on abandoned server.
My id is "Testa" and i kindly ask if it is possible to move the recharged dias from server "[S281] Sea of Aren" to server "[S286] Blackford".
I can provide paypal transaction ID of recharges if needed.
Thanks in advance

[Rubedo]

You will need to file a ticket to billing.

File a ticket here http://www.r2games.com/support/?ac=issue&id=79

[testa]

Good day, I filed the ticket and sent all the requested info, but still nothing happened. Any update please?
Thanks

[Rubedo]

what is your ticket number?