shutdown vip before the expiry

[R2136232477]

It's been 26 days and still have not returned vip !!!!!!!!!!!!!!!!!!!!! I'm still waiting !!!!!!!!
Order number: 201701201039070013 January 20th, 201710:40 AM !!!!! U turn of 29 january !!!!! where is my 21 days !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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FEB 07, 2017 | 05:16PM CET
R2 Vera replied:

Dear ######

Good day to you!

Sorry for the late respond. Devs have noted this issue and they would refund the VIP days to your account within this week, after they confirm you did lost VIP days. Please let us know if you don’t receive the refund VIP days after this Sunday.

We apologise for the inconvenience, and thanks for your support.

- The R2Games Team
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FEB 13, 2017 | 12:32PM CET
R2 Vera replied:

Greetings!

Please be aware that Devs have refund the VIP days you had (those VIP days you have from recharging) to you.

Thanks for your support.

- The R2Games Team
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FEB 15, 2017 | 06:56AM CET
R2 Vera replied:

Dear ######

Please be aware that all the legally VIP days you had have been refunded to your account.

Thanks for your support.

- The R2Games Team
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Promises promises promises ... be aware that I will not give up even this last 5 years !!!!!!!

be aware that I will not give up even this last 5 years !!!!!!! (This one was awesome hahahahaha)

seeing the struggle u r having since past 30days i am worried that will i ever get my balens or money back...

[parasidiss]

What else remains but to us in every way possible we try to defend against these thieves here ...I do not understand what message U from support sent to people who love this game !!!!

[parasidiss]

Is there anyone on this forum from suport team .....HELLOOOO why u not answer on my tickets!!!!!!!!!!!!!!

[MemoryLane]

Is there anyone on this forum from suport team

No. Only moderators are on the forum, and moderators are not support. We can only try to help you. However...

Do not put stupid comments if you can help !!!!!
....how old are you 5 --6 ?

Good luck with your ticket.

[parasidiss]

U said " If they are not actually back on your account..." how do you think I was going to make the answers to this !!! Are you calling me a liar !!!
I have nothing else to do in life than to be chasing you on the forum and support ...yea sure !!! Very mature response from someone named moderator .
TY and sry if I offended anything but you did not deserve it, because defending these crooks in the support section .
I will not be here anymore because I see that the report does not make sense to expect that you can help .

GL with it whatever it is you're doing here !!!