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  • Support Info and Pictures

    This post is for Dev's and members of support team, just ignore it if ur not one of them, I'll send them the link for this post. I posted it here because there is a limit of 3 pictures only for support ticket.


    Now, I will make an exact list of the Rewards that i did not get. Since I was asked to make a list then I'll show them these pictures and the list of items.


    1. This is the most recent reward that I did not get it is from Capsule Event 4 days ago.
    Click image for larger version

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    As you can see It is that bug again where I can't collect the rewards from Toy achievement. The Red arrow points that I already got the 25/25 requirement.

    This next picture is what a non-bugged capsule event looks like.
    Click image for larger version

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    See the Yellow arrow pointing to it? Those are:
    Lvl. 5 Angel Essence Chest x8
    Lvl. 5 Angel Essence Combo Chest x2
    Maia Swap Card x1
    these are what you owe me.

    And this next picture is what I can swap my Maia card for.
    Click image for larger version

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    The Red Arrow pointing on it, I already completed the recharge 50k requirement but I can't get it because I was unable to get the Maia swap card caused by the bug.
    The items you owe me are:
    Lvl. 6 Angel Essence Chest x4
    Maia's Icon x1
    Lvl. 6 Angel Essence Combo Chest x1
    Rare Fairy Awakening Chest x10

    If we add all items I am missing for this event this is the Total:
    Lvl. 5 Angel Essence Chest x8
    Lvl. 5 Angel Essence Combo Chest x2
    Lvl. 6 Angel Essence Chest x4
    Maia's Icon x1
    Lvl. 6 Angel Essence Combo Chest x1
    Rare Fairy Awakening Chest x10




    2. This is the other problems I had on the previous Capsule Event
    This is the picture
    Click image for larger version

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    See, it is the same problem, and it is different event from the latest one, you can see the yellow arrows pointing at the events, see the difference?
    This is the older Capsule event that I still did not get my items, the items I am missing are :
    Lvl. 5 Angel Essence Chest x8
    Lvl. 5 Angel Essence Combo Chest x2
    Maia Swap Card x1

    I am only missing these items for this event since I did not complete the recharge 50k for this one.

    3. This is another problem I had that you still did not give me my items it is from the Cross server tycoon, and thats the same week that my server opened too.

    Click image for larger version

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    As you can see this is the bugged hot event, I did actually spent over 30k dias that day but the hot event did not count it, for this one you owe me:
    Card Lotto Vouchers x50
    Adv. Card Lotto Voucher x19
    Mystery Card Lotto Voucher x1


    Click image for larger version

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    This is another one during that same event on same day, you owe me:
    Soulstone x900
    Blessed Stone x7500





    Now the Grand Total of the items you owe me is :

    Lvl. 5 Angel Essence Chest x16
    Lvl. 5 Angel Essence Combo Chest x4
    Lvl. 6 Angel Essence Chest x4
    Maia's Icon x1
    Lvl. 6 Angel Essence Combo Chest x1
    Rare Fairy Awakening Chest x10
    Maia Swap Card x1
    Card Lotto Vouchers x50
    Adv. Card Lotto Voucher x19
    Mystery Card Lotto Voucher x1
    Soulstone x900
    Blessed Stone x7500




    And also can you fix all these bugs so it doesn't happen in the future?
    Attached Files
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