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what does "character issue" in subcatergory of submitting a ticket means?

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  • what does "character issue" in subcatergory of submitting a ticket means?

    is it for main character or any characters in character function?
    Last edited by R210496643; 03-07-2017, 09:38 PM.

  • #2
    Character issue subcategory pertains to any issue that directly affects your own character, including mutes, missing character, malfunctioning skills, and so on.

    Just so you are aware, all tickets go to the same place. With the exception of billing issues, it doesn't matter what category you file your ticket under.
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    • #3
      what does mutes mean? can you give me an example?

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      • #4
        Mute means that your character is being disabled from using the chat in game (which would be nice if it could work in forums too in some cases....)
        And out of the chaos, a voice spoke:
        "Smile and be happy, for it can always be worse".
        And I smiled, and I was happy, and it did get worse.

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