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possible refund sent to another class?

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  • possible refund sent to another class?

    Hello i have been playing on the new server after taking a break from the game....let me paint a picture for you....seeing a new class , planned on cashing anyways, used the class on another version of crystal saga before......but oh wait class has been out for a month here and FULL OF BUGS. I feel like this shouldnt even be allowed to happen. Please get back with me to let me know if this can happen because i want to keep supporting the game, i even plan to add more money during this poi event but i dont want to keep being limited....i have recharged 259.93 so far plus vip...i can send the information about each package if needed in a ticket but i would need someone to pull the tickets because NOBODY EVER ANSWERS them anymore

  • #2
    Generally, refunds are reserved for accidentally recharging the wrong character, and only when the crystals have not been spent, and even then, it's done as a courtesy, as the Terms of Service does specifically say no refunds. You'd have to really plead your case in a ticket, but there's a very strong likelihood you will be told no.
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