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Unable to log into my account

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  • Unable to log into my account

    My account has been disconnected while I was playing, and I am unable to log in now. I am always greeted by "Lost connection to server" every time I try to enter, and it also seems that my toon is still online, even though I cant log in, which seems to be the problem. It has been online for more than 12 hours now, and I am still unable to log in.

    (S1)canc3r

  • #2
    Have you filed a ticket with support for assistance? If you have not, please submit a ticket. Once you've filed a ticket with support I can push it to speed it up the process.
    If you have a problem, need assistance and we can't help? Submit a ticket with R2 here
    Please, view the bug report list here - CS1
    Forum Rules are located here
    Please, view the bug report list here - CS2
    Looking for a guide? Try here.*

    CS1 - FAQ here

    Please, note my inbox is broken. Post your issue or question on the forums.

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