Items Gone

[R210481879]

thanks r2, i got rolled back to a day before

[hiimdeity.twitch]

You will receive a case number via e-mail once a support member has responded to your ticket.

already was contacted...with no case number

[Reverie]

still nothing. not even a ticket number with the copy and pasted email

You will receive a case number via e-mail once a support member has responded to your ticket.

[kzh1997]

Missing items after server crash 08062017

Server: 105 Panglos Hollow
IGN: Myoui
After server crash on 08062017 my pets are all gone. Pets like a Gen 2 Guardian Angel and a Demon King which i just got it moments before server crash. I also lost my costume and lots of vault items and my Armored Pegasus mount.. When can i get them back????

[hiimdeity.twitch]

still nothing. not even a ticket number with the copy and pasted email

[LighTree]

I got everything back, thanks.

[hiimdeity.twitch]

Hello. I filed a ticket but i was not given a ticket number. Just this message "

[ninnina001]

Say patience is easy ,, but who live it hard ,, wait for emil reply aja long to get tickets .. the error comes from who the player or team r2

[KanaDT]

The R2 team will be issuing a rollback for those affected. After the rollback is done, and you are still missing items, please pm me your characters name and server so that we can get your items restored. A list of those characters that were affected have been forwarded and we hope to have your items restored soon. Thank you for continuing to be patient while we resolve this issue.

[merzbow2013]

Hello.

I have sent a ticket yesterday and got your response.
But I have not got back all my items yet after 6/8 maintainance.
We need your explanation and our items immediatly.

ticket
#633456

IGN: (S93)seraphy
Server: (S93) Snow Plains

[Tensa1.0]

I WANT MY ITEMS BACK, NOW PLS

IGN: (S82)Riolein

[kzh1997]

Items still missing!
Server: 105 Panglos Hollows
IGN: Myoui ( Scion Priest level 95)

[kzh1234]

items missing

[R236021858]

I have sent tickets yesterday. but I have not got back all my items yet. Rollbeck please!

ticket
#633432

IGN: PoiPoi
Server: (S93) Snow Plains
I was online that time.

[R2109363629]

i sent few tickets yesterday right after maintenance and my stuffs arent restored yet.
ticket #633469

IGN: (S78)SmotPoker
and I was online before server crashed.