Announcement

Collapse

Official Community Discord Server

Join us on the new R2Games Community Discord Server! https://discord.gg/VFMzFDqKq5
See more
See less

Missing ViP (i think)

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Missing ViP (i think)

    check ticket case # 198250 please thanks
    Crystal Saga

    Ign: (S22)Caia
    Server:(S22)Tyria Village
    Spouse: (S23)Socrates
    Guild:(Lv.10) DivineAngels - GM (AngelOfDeath)


    Looking for>
    -Genie Crystals in Consumers Points
    -More Inventory (Bag) Space & Pages
    -Pixie Crystal in Mystery Packs

  • #2
    Your ticket has been forwarded.

    Comment


    • #3
      hmm R2 ViP'ed the wrong char today and .. im asking who am i ViP'ing for the last 7 months when i only have 2 of mine and im paying 3 when its suppose to be just 2.i wanna know who's the 3rd one ive'd been paying not vip'ing the char i post the ticket on. i want the name of the 3rd ViP. this way i knowif i gonna keep paying or just gonna cancel all.

      and thx for forwading the ticket, Reverie
      Last edited by Caia_R21125326; 10-13-2014, 11:40 AM. Reason: forgot thanks to rev
      Crystal Saga

      Ign: (S22)Caia
      Server:(S22)Tyria Village
      Spouse: (S23)Socrates
      Guild:(Lv.10) DivineAngels - GM (AngelOfDeath)


      Looking for>
      -Genie Crystals in Consumers Points
      -More Inventory (Bag) Space & Pages
      -Pixie Crystal in Mystery Packs

      Comment


      • #4
        You will need to discuss the matter in the content of your ticket.

        Comment


        • #5
          i did. i wanna know if i can get a gm on chat to fix this. seems the ticket just vips who i post the complain.

          im requesting the names of my chars being vip'ed for the past 7 months since i only have 2 who are receiving vip crystal when im paying for 3. i wanna know if someone else been vip witjout me knowing and me paying that way i can resume the vip of the chars i want to be vip'ed or just permanently unsubcribe to vip it the matter wont be fix.
          thats all thanks.

          forgot to tell.. i only notice this when one of the 2 chars im intended to vip didnt got vip'ed. so i checked my bills and seen this.

          the ticket ived sent was resolve by vip'ing who ever the poster is which is not what i intend to do. i just want the list of my chars being vip'ed for 7 months that way i know where to complain on missing a 7 month vip and crystals
          Last edited by Reverie; 10-13-2014, 12:56 PM. Reason: Posts merged.
          Crystal Saga

          Ign: (S22)Caia
          Server:(S22)Tyria Village
          Spouse: (S23)Socrates
          Guild:(Lv.10) DivineAngels - GM (AngelOfDeath)


          Looking for>
          -Genie Crystals in Consumers Points
          -More Inventory (Bag) Space & Pages
          -Pixie Crystal in Mystery Packs

          Comment


          • #6
            As previously stated, you will need to discuss this matter with the individual assigned to your ticket. That is your line of communication with the team who handles these issues. The GMs will not be poking around the forums to answer these inquiries. If your issue was not thoroughly resolved, you may reopen the ticket and explain what you're looking for.
            Last edited by Reverie; 10-13-2014, 01:02 PM.

            Comment


            • #7
              its a forum elf =.= no name. well re-opening then but i do need to talk directly if thats the way this matter can be solved.
              Crystal Saga

              Ign: (S22)Caia
              Server:(S22)Tyria Village
              Spouse: (S23)Socrates
              Guild:(Lv.10) DivineAngels - GM (AngelOfDeath)


              Looking for>
              -Genie Crystals in Consumers Points
              -More Inventory (Bag) Space & Pages
              -Pixie Crystal in Mystery Packs

              Comment


              • #8
                just got replies .. but grr i give up. u guys cant give what i want which is just the list of my characters ViP for 7 months til september 26. ill just enjoy being not ViP nor not cashing.
                and once and for all GM goes to forums...
                Last edited by Caia_R21125326; 10-15-2014, 02:07 AM. Reason: omitted my mad chat
                Crystal Saga

                Ign: (S22)Caia
                Server:(S22)Tyria Village
                Spouse: (S23)Socrates
                Guild:(Lv.10) DivineAngels - GM (AngelOfDeath)


                Looking for>
                -Genie Crystals in Consumers Points
                -More Inventory (Bag) Space & Pages
                -Pixie Crystal in Mystery Packs

                Comment


                • #9
                  For the record, GMs [do] come to the forums, but they do not come here with the intention of assisting personal cases like yourself -- that's what the ticket system is for.

                  Comment

                  Working...
                  X