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Messed up vip

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  • Messed up vip

    my vip ran out and it wont let me renew says vip is still active even though in game it says inactive what gives?

  • #2
    VIP subscriptions are automatically continued every month until you personally cancel it. If your VIP is still active and paid for and your toon is not labelled as such, file a ticket here: Briefly explain the issue, attach a screenshot of your character lacking VIP, and the GMs will take a look around to see what the problem is. You can also try canceling your VIP subscription where it says it's active and proceed to renew it once it's been cancelled.