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No Crystal..

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  • No Crystal..

    ive done purchase 1k crystal but stll didnt receive the crystal yet..
    its my first purchase crystal by the way..solution pls??
    Hater Make me Famous so "hush"
    Server :Blackrock George
    IGN :Vo7a
    Class : Rouge
    Lvl : 150 Eidolon
    Rank : Emperor
    Guild :Zulaiha [BeMine]
    Wings: Extreme Demon Lord
    Pets : Emperor Demon

    The Love Never End , So? Be Mineeee (^.^)

  • #2
    First purchases may take up to 24 hours for your goods to be delivered.

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    • #3
      First recharge will take up to 24 hours, sometimes longer depending on your location (country) and what recharge method you chose.

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      • #4
        Originally posted by maestropain View Post
        First recharge will take up to 24 hours, sometimes longer depending on your location (country) and what recharge method you chose.
        Not necessarily -- 24 hours is the timeframe for all purchases regardless of country or method used during checkout. Once it's been past 24 hours, a ticket will need to be filed for follow-up.

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        • #5
          Originally posted by Reverie View Post
          Not necessarily -- 24 hours is the timeframe for all purchases regardless of country or method used during checkout. Once it's been past 24 hours, a ticket will need to be filed for follow-up.
          Philippines and Indonesia are the two countries which normally take longer for a first recharge - isn't always the case but I've seen it take up to 32 hours (aprox) for a first recharge for them.

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          • #6
            Again, regardless of country or payment method used, once it's been over 24 hours, tickets should be filed for immediate follow-up. Feel free to wait longer than that, however I will tell you all players would rather have their purchases tended to sooner than later.
            Last edited by Reverie; 11-01-2014, 06:16 AM.

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