Announcement

Collapse

Official Community Discord Server

Join us on the new R2Games Community Discord Server! https://discord.gg/VFMzFDqKq5
See more
See less

Did NOT recieve order number or VIP

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Did NOT recieve order number or VIP

    For my ordering history it doesn't show my VIP nor did I get the items for it. I got the crystals, just not the items. I would report it through a ticket except I have no order number for the VIP.
    Help?

  • #2
    I have a familar problem. I bought 10000 Chrystals, but never gotten them. Ive got an email as aproval but no order number too. Same like you. Do you had a bugmessage too, while buying something after purchase or payment?

    Comment


    • #3
      A what? I didn't even get an email confirmation.

      Comment


      • #4
        In my payment method I got too emails. One from Ultimate pay with an order number. (That one I havent gotten) and one else, (maybe for confirming) after from moneybookers. (That one I got)

        Comment


        • #5
          Xumot, I replied to your pm.

          Corryth, please file a ticket for your issue at http://tickets.r2games.com. You can use any number as your transaction number for the ticket to go through. Note that if it's your first purchase, it can take up to 12 hours for the payment to process through the anti-fraud system, but they should get you sorted out through the ticket.
          New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

          Received a random forum error? Refresh the page first, sometimes the error message is the error.

          Some inboxes are broken, including mine. Please don't send me private messages at this time.

          Rules of the Forum are found here.

          R2Games Ticket System for browser games: https://www.r2games.com/support

          Comment

          Working...
          X