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Fix the recharge!

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  • SkrillAhmed
    started a topic Fix the recharge!

    Fix the recharge!

    I've recharged on S93 and I have yet so receive my crystals. I've waited for several hours now and even filed a ticket with no reply at all.
    Please fix this asap, I'm very dissapointed that this happened right after a new update which obviously would lead to more people recharging.

    If any mods need screenshots or order numbers and such, please pm me and I'll send it to you.

    Thank you. Much appreciated.

  • Reverie
    replied
    Originally posted by zimazima202020 View Post
    I've charged on S94 And it says Order in complete , And in my order list when i search for the payment it The character name is 307320374 and my real Character name is Maxzy i didnt get the charge ...
    If your order is marked 'Incomplete', that indicates that the transaction was not successfully completed. You will need to attempt it again.

    Leave a comment:


  • zimazima202020
    replied
    I've charged on S94 And it says Order in complete , And in my order list when i search for the payment it The character name is 307320374 and my real Character name is Maxzy i didnt get the charge ...

    Leave a comment:


  • Reverie
    replied
    Originally posted by Lordi05 View Post
    yes ive 2

    Order number: 201603240538031510
    201603240706323892_en
    Your orders have been processed.

    Leave a comment:


  • Lordi05
    replied
    Originally posted by Reverie View Post
    Do you have an order number available?

    yes ive 2

    Order number: 201603240538031510
    201603240706323892_en

    Leave a comment:


  • Reverie
    replied
    Originally posted by Lordi05 View Post
    Ive the same Problem and ONly a excuse MSG from R2 but no xtalls or POints until now

    Its allways the same when another server merge Maint are just 10-15mins
    Do you have an order number available?

    Leave a comment:


  • Lordi05
    replied
    Ive the same Problem and ONly a excuse MSG from R2 but no xtalls or POints until now

    Its allways the same when another server merge Maint are just 10-15mins

    Leave a comment:


  • Reverie
    replied
    In the future, it is a much quicker process for you to include either an order or ticket number in your post, that way a moderator has it readily available without having to ask.

    Leave a comment:

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