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User does not exist

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  • Sunake000001
    started a topic User does not exist

    User does not exist

    Cannot Open my alt account my gold is in that account

  • Horizon1
    replied
    Originally posted by MemoryLane View Post
    So instead of Horizon1, you are HORIZON1? Or is it a different account you are talking about?
    it is for this account and yes that is exactly right.

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by Horizon1 View Post
    wow this is the problem. i couldnt log this toon either which has no capital letters in name. when i changed to all caps Bingo it worked. there is your problem right there r2. Now my logg-in name shows all caps. not sure what u all did or how u can change them back to origonal.
    So instead of Horizon1, you are HORIZON1? Or is it a different account you are talking about?

    Leave a comment:


  • Horizon1
    replied
    Originally posted by The0x6 View Post
    solution found for me to put the account name in capital letters while he was in lowercase
    wow this is the problem. i couldnt log this toon either which has no capital letters in name. when i changed to all caps Bingo it worked. there is your problem right there r2. Now my logg-in name shows all caps. not sure what u all did or how u can change them back to origonal.
    Last edited by Horizon1; 08-07-2016, 11:45 AM.

    Leave a comment:


  • The0x6
    replied
    solution found for me to put the account name in capital letters while he was in lowercase

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by The0x6 View Post
    solution found for me to put the account name in capital letters while he was in lowercase password remains the same so a bug in the writing and doing her on my account 3 and walking
    So all caps for you. When you log in, is your name in the upper left corner also in all caps?

    Leave a comment:


  • The0x6
    replied
    solution found for me to put the account name in capital letters while he was in lowercase password remains the same so a bug in the writing and doing her on my account 3 and walking

    Leave a comment:


  • MemoryLane
    replied
    Those of you who are still getting an error when trying to log in, you're going to need to send in a ticket to www.r2games.com/support so R2 can test your account. They will need your username or email address for the account giving you an error, and may ask for proof of account ownership.

    Originally posted by ыаижлдтармшгщ View Post
    dear moderators and developers,i have an issue with account "Shurik ru" it's not logging in and it saysthis account doesn't exist. the thing is theerson who was playing this account quitted this game, and he gave me this account to play.it means you lost another player again, so i'm playing this account, can u restore everything and give me back thisaccount?with best regards... i svoe imya napishesh!
    Except for you. You're going to need to wait for the issue to be fully resolved because only the original owner may request assistance for an account, as detailed in the Terms of Service.

    Leave a comment:


  • creolebrun
    replied
    Hello, i can't login because i have "user does not exist"

    Leave a comment:


  • junjack
    replied
    User does not exist!

    Hey! Why is it that when I tried to login, it says USER DOES NOT EXIST? Please fix it admin I want to play but I cannot login because of this!

    Leave a comment:


  • charlesPatton1
    replied
    I have 2 players on other account and don't have the account number so I cant make a ticket what next?

    Leave a comment:


  • dear moderators and developers,i have an issue with account "Shurik ru" it's not logging in and it saysthis account doesn't exist. the thing is theerson who was playing this account quitted this game, and he gave me this account to play.it means you lost another player again, so i'm playing this account, can u restore everything and give me back thisaccount?with best regards... i svoe imya napishesh!

    Leave a comment:


  • MemoryLane
    replied
    When typing your name, are you using the exact case letters that appear in your name? For example, a username of JohnSmith will produce an error if written as johnsmith.

    Leave a comment:

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