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  • Failed to respond.

    The r2 ticket and support team has failed to respond to me about the hacked toon. I do not want a ticket forwarded. I am now asking for the US Phone number to their support center asap. I will personally handle this issue.

  • #2
    There is no customer service phone number. All customer service is done via ticket.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment


    • #3
      That's funny. I've had my ticket forwarded many of times. It's been about 4 weeks now. No reply, not even a thought or update on progress. R2 will be dealing with me real soon if no updates have been given. Ticket number 576642. I will not keep waiting.

      Comment


      • #4
        You will have to wait until Tuesday, as that is when head support is back in the office.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment


        • #5
          You're telling me the head of support has been gone for 4 weeks? You have no one else working that could have even sent a reply telling me this? That's the most pathetic thing I've ever read honestly. If I don't have a reply by Tuesday. R2 and I are going to be settling legal matters. Thank you have great days.

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          • #6
            Still no response from the head of the support team. Going to file a report against R2 now sorry I have to do this but my account and money went to waste.

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