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  • #1

    Character Password

    hey admins can you please kindly fix my toon
    after i request to please get back of my monster handbook quest
    i can't log in to play crystal saga because there's something change on my character password it says authorization error but i did'nt change it anyway
    i file a ticket on r2 like 4 times but still not responding
    what should i do ?

    (S26)babyinajhel (beastmaster class)
    level:149 eidolon
    Tags: None
  • #2
    Originally posted by princeyuriko View Post
    hey admins can you please kindly fix my toon
    after i request to please get back of my monster handbook quest
    i can't log in to play crystal saga because there's something change on my character password it says authorization error but i did'nt change it anyway
    i file a ticket on r2 like 4 times but still not responding
    what should i do ?

    (S26)babyinajhel (beastmaster class)
    level:149 eidolon
    Generally, if you don't get a response after 3 days, you should let us know. It mentions this on the screen when you submit a ticket.

    Of your 4 tickets, two were replied to yesterday. Please check your email.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment

    • #3
      see im still able to access this account but can't play because of that somethings change on my character password after i request about getting back of my monster handbook quest
      i made my new email for this things to retrieve of my account from r2
      can you please send it on my new email
      the first email i send ticket on my toon is not active

      can you please send again it on my new email please
      [removed]
      its 5 days passed but still can't log.in because of authorization error on character password

      (S26)babyinajhel (beastmaster calss)
      lvl:149 eidolon
      Last edited by Reverie; 08-28-2017, 06:34 AM. Reason: Posts merged.

      Comment

      • #4
        The reply to your ticket will go to the email address you put in the 'Email' field of the ticket. The destination of your reply cannot be changed. If you need it sent to a different email, send in a new ticket, and this time in the Email field, put an email address you actually have access to.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment

        • #5
          ok i'll wait for your response
          i'll file a new ticket from were you can send about what happen on my toon into my active email
          i hope that i can get back to play crystal saga again
          i'll wait for your response

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