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Help! My Character is gone

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  • Takanuva
    started a topic Help! My Character is gone

    Help! My Character is gone

    I am (S23)Takanuva, and just a few minutes ago while I was playing, I got kicked by an Authentication(?) Error and then reloaded to find my entire character was gone without a trace. Anytime I go back onto the server, it requests that I make a new character; I don't know how, but I feel like I may have been hacked,
    Last edited by Takanuva; 01-31-2018, 09:05 PM.

  • syper117
    replied
    That's what u get from buying torches (torching yourself with bots in SG and ppl caught u) and items in the mall..

    Leave a comment:


  • yonkomomma
    replied
    you sure you logged in the same account where it was made?

    Leave a comment:


  • Reverie
    replied
    Originally posted by Takanuva View Post
    I don't think so, but regardless my account is intact, it is merely the character gone without a single trace. In case I am not doing something correctly, can someone inform me of how to check up on the status of a ticket? I merely assumed it would go to my email or something like that, but I cannot help the feeling I am missing a component of communication that I ought to be receiving.
    You will receive an e-mail once R2 has responded to your ticket.

    Leave a comment:


  • Takanuva
    replied
    I don't think so, but regardless my account is intact, it is merely the character gone without a single trace. In case I am not doing something correctly, can someone inform me of how to check up on the status of a ticket? I merely assumed it would go to my email or something like that, but I cannot help the feeling I am missing a component of communication that I ought to be receiving.
    Last edited by Takanuva; 02-02-2018, 10:33 PM.

    Leave a comment:


  • Alt18
    replied
    Are u in the S25 group? If so the hacker on our server prob deleted your account like he did to plenty others lol.

    Leave a comment:


  • Takanuva
    replied
    I just hope this situation resolves itself; hopefully only a bug, but if something as insidious as hacking, I must begin changing all info.

    Leave a comment:


  • Etheral1
    replied
    Is it just me or anyone experience char empty screen? #24 lololol

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  • Takanuva
    replied
    I have already done so in the meantime, but thank you. Hopefully it resolves shortly.

    Leave a comment:


  • MemoryLane
    replied
    If you have not already done so, please send in a ticket to www.r2games.com/support using a different character, on a different server. In your ticket, be sure to include your character name, server, and the email address bound to your account, with your explanation of what happened.

    Leave a comment:

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