where the chicken is my characters,

[PsychNM]

wake up login, normal puppet, except all my toons across 3 servers are gone. puppet is going on.

[*Minori*]

Please, do not use profanity on the forums. It's against the rules.

In regards to all players with missing characters, you will need to file a ticket with the following information.

• Character name and server
• Screenshots of any purchases you've made. You'll need to screenshot your characters purchase history and a receipt of the purchase such as PayPal. (This helps prove you're the owner of the account. If you've made no purchases then ignore this step.)
• The email address attached to the account.
• Roughly the time the character was created.
• Finally, your IP Address when the character was created.

Once you've filed a ticket regarding your missing characters and 72 hours have passed without a response you can reach out to me or KanaDT with your email and a brief explanation of the situation we will be happy to forward your needing assistance with your ticket to the team. Thank you.