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Hacked email and facebook

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  • xXDeathBatXx
    started a topic Hacked email and facebook

    Hacked email and facebook

    GM, my yahoo and facebook got hacked and they changed all my personal information include my security answer and question
    My crystal saga character can't be played because it's been bound
    Any idea i can play again? my character seems to be abandoned

  • R21050380
    replied
    me too memory lane this is shadowfiend i let hil to use my account but i found out that he file a ticket requesting to unbind my facebook account. and he also change the username and password i gave him. that's clearly an act of hack. i let him use my account because he is my fellow pinoy. and r2 should not adhere to his request since he cant verify it using my own email. thanks you so much just send my regards to BrotherVT hehehe

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  • Valkryies
    replied
    Thanks to MemoryLane
    My account has returned,the R2 won't response if you don't help

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  • xXDeathBatXx
    replied
    They did reply but they said it's on the right department and still in process
    Thx for help memory lane
    My ticket number 109849
    Last edited by xXDeathBatXx; 02-01-2013, 10:05 PM. Reason: Not detail

    Leave a comment:


  • MemoryLane
    replied
    What's your ticket number? I can ask them to look at it now.

    Leave a comment:


  • xXDeathBatXx
    replied
    I did reply and they ask me a few question
    But they still reply so long

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  • MemoryLane
    replied
    First thing to do is to clean out your computer- make sure you don't have any viruses or keyloggers on it.

    Then, make a new email address, you'll need it for getting your ticket replies.

    Finally, send in a ticket to http://tickets.r2games.com
    Include the email address you account is bound to, and ask that the account be unbound (you can give an explanation as to why if you wish, but it's not necessary).

    They will ask you a few questions to make sure you are you. Once they've processed your request, you'll be able to log in with your username until you decide to bind a new email address to it.

    Leave a comment:

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