Hi I am playing server S14, I finally have 2nd RB knight.

but i did upgrade my savage green set with 4 perfect amber gems and 1 flawless amber gem.

I give ticket to R2, this is my 1st time lost my gems can you give me back my gems.

but they answer stop give us Ticket same issuse.

I heard some people get returned even if they didnt cashed.

but I did some of cashed to make my gems.

still they wont return my gems.

so I am borrowing my wife's gems from her armor.

I hope GM could help this problem and fix the upgrade problem with gems on it.