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Undelivered xtals/vip

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  • Angel.Blade
    started a topic Undelivered xtals/vip

    Undelivered xtals/vip

    This is getting beyond a joke now you said my account was sorted.i bought vip did i get it?..... No can i file a ticket ...... No.so i went on a ticket from last week and put it there did i get a response .... No! I am putting no more cash into this game its frustrating as hell!

  • Death.Dealer
    replied
    MEMORY LANE!!!!!!!!!!!!!!!!!!!!

    its happened again

    ive pm'd you the details

    Leave a comment:


  • mhanth4f
    replied
    Crystal Saga New Patch:
    -Now Added "Manual Applied VIP"
    Because our system sucks with automatic thing

    Leave a comment:


  • Angel.Blade
    replied
    thank you so much

    Leave a comment:


  • MemoryLane
    replied
    Understandable. I also made sure Death had his VIP, as discussed, and was happy to see that. I asked about any outstanding crystal purchases and was told those went through as well. Hopefully you're both all caught up now.

    It does seem like the ticket issue and the recharge issue are directly connected, so if either of you recharge or renew VIP and don't get it within 12 hours, please send me a pm here on the forums, especially if you still don't see your characters in the ticket drop down. It'll have to be a manual application until it's fixed, but at least now I know who to talk to so that it happens right away.

    Leave a comment:


  • Angel.Blade
    replied
    thank you very much :-)
    sorry about the post just getting really frustrated with it all :-)

    Leave a comment:


  • MemoryLane
    replied
    There's the update I was trying to get from you. I will let them know you guys are still waiting.

    Update: Your VIP has been manually applied. The issue with yours and Death's ticket sending abilities is being looked into as well.
    Last edited by MemoryLane; 04-25-2013, 01:32 AM.

    Leave a comment:

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