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Still getting stuck during login

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  • Still getting stuck during login

    Hi, I'm still having a problem getting stuck at random percentages on the loading screen when trying to login. The few times I can get logged in it will get stuck when I change maps or switch lines. I've been having this problem since the hosting issue on April 12th and 13th. I've tried the 7 steps that MemoryLane had posted and it did not help. I tried to open a ticket as well but got an error each time I tried. Anyone have any other tips that might help?

    Thanks

  • #2
    Some people experiencing this problem are due to one specific ISP having issues. So, let's start there- which ISP do you use?
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment


    • #3
      I'm using AT&T (SBCGlobal.net)

      Comment


      • #4
        C:\>ping cs.r2games.com

        Pinging r2games.com [207.198.119.75] with 32 bytes of data:
        Reply from 207.198.119.75: bytes=32 time=54ms TTL=45
        Reply from 207.198.119.75: bytes=32 time=54ms TTL=45
        Reply from 207.198.119.75: bytes=32 time=56ms TTL=45
        Reply from 207.198.119.75: bytes=32 time=54ms TTL=45

        Ping statistics for 207.198.119.75:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
        Approximate round trip times in milli-seconds:
        Minimum = 54ms, Maximum = 56ms, Average = 54ms

        C:\>tracert cs.r2games.com

        Tracing route to r2games.com [207.198.119.75]
        over a maximum of 30 hops:

        1 1 ms <1 ms <1 ms dsldevice
        2 15 ms 10 ms 11 ms adsl-x.x.x.x.[private info].sbcglobal.net [x.x.x.x]
        3 15 ms 15 ms 14 ms 12.83.36.81
        4 17 ms 17 ms 16 ms 12.122.212.9
        5 18 ms 17 ms 17 ms ae7.dal33.ip4.tinet.net [199.229.231.25]
        6 57 ms 57 ms 69 ms xe-2-0-0.was14.ip4.tinet.net [89.149.183.54]
        7 53 ms * 53 ms peer1-gw.ip4.tinet.net [173.241.128.102]
        8 * * * Request timed out.
        9 53 ms 53 ms 64 ms 207.198.119.75

        Trace complete.

        C:\>

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        • #5
          Are you using a VPN or a proxy to connect to the game with?
          New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

          Received a random forum error? Refresh the page first, sometimes the error message is the error.

          Some inboxes are broken, including mine. Please don't send me private messages at this time.

          Rules of the Forum are found here.

          R2Games Ticket System for browser games: https://www.r2games.com/support

          Comment


          • #6
            No and No.

            Comment


            • #7
              Okay. What's the issue you're having when trying to send in a ticket?
              New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

              Received a random forum error? Refresh the page first, sometimes the error message is the error.

              Some inboxes are broken, including mine. Please don't send me private messages at this time.

              Rules of the Forum are found here.

              R2Games Ticket System for browser games: https://www.r2games.com/support

              Comment


              • #8
                Unable to create ticket. Please correct errors below and try again. I've filled in all the blanks and tried to attach a MS word document that has the details in it.

                Comment


                • #9
                  It's the word doc, the ticket system doesn't accept that attachment format. Try sending the ticket without the doc attached.
                  New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                  Received a random forum error? Refresh the page first, sometimes the error message is the error.

                  Some inboxes are broken, including mine. Please don't send me private messages at this time.

                  Rules of the Forum are found here.

                  R2Games Ticket System for browser games: https://www.r2games.com/support

                  Comment


                  • #10
                    OK, I'll put the info in the ticket. It's going to be a long ticket. lol
                    Thank you for your efforts. Hopefully I'll be able to play again really soon.

                    Comment


                    • #11
                      There's a letter limit in the ticket, so leave out anything that really isn't needed.
                      New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                      Received a random forum error? Refresh the page first, sometimes the error message is the error.

                      Some inboxes are broken, including mine. Please don't send me private messages at this time.

                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: https://www.r2games.com/support

                      Comment

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