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GM or Mod check the ticket pls

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  • Takeda01
    started a topic GM or Mod check the ticket pls

    GM or Mod check the ticket pls

    My character was have issue then R2 fixed it after 27 days. During restoring, they said they going to compensation me the time I can't able to log in my character.
    After restored, it seems I got ignored and just throw a side. I only got a reply as "Sorry to have kept you waiting. We will forward your requirement to the proper department. Thanks for your patience." The reply was on Jun 3.
    From Jun. 3 to now, I didn't get any respond at all. It seems I got ignored from R2.

    Compensation? Is that just a word use to appease player's angry???

    ticket # 183001

  • dovoImport
    also keep in mind that r2 staff is very busy. they will compensate as they said it might take some time tho. r2 games is a huge game platform with many issues to address.

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  • Camillemaka143
    just try following up your ticket o.o compensation is like a gain for your loss or inconvenience.
    Last edited by Camillemaka143; 06-09-2013, 04:51 PM.

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