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Someone got hacked, don't know how to file this as a ticket

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  • Someone got hacked, don't know how to file this as a ticket

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    So just now he gets on, says he hacked the account and is ruining it.

    I don't know if it is the player quitting in a childish way, or if someone really hacked it. Just bringing this to a GM's attention or a moderator and wondering how I can go about this.
    Also how would I file this as a ticket
    IGN: (S59)Daera
    Server: S59 Floran Everglades
    Spouse: (S59)VirgoRose/Real life Girlfriend
    Plane: Scion lvl 90
    Mount: Battle Bear
    Wings: Extreme Angel Lord Wings +1
    Guild: (S57)Elysium

  • #2
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    And now they are trading it on World chat.

    Where is a GM in game to see this **** happening to resolve it


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    Last edited by Kaiten4687; 08-11-2013, 12:52 AM. Reason: Just uploading more up to date pics
    IGN: (S59)Daera
    Server: S59 Floran Everglades
    Spouse: (S59)VirgoRose/Real life Girlfriend
    Plane: Scion lvl 90
    Mount: Battle Bear
    Wings: Extreme Angel Lord Wings +1
    Guild: (S57)Elysium

    Comment


    • #3
      Alright, first off, file a ticket HERE under Game Support.
      Then all the pictures you have uploaded, provide them all within the Ticket.
      Then provide to us the Ticket Number after you have received one so we may progress on the ticket.
      The King doesn't fall so easily boys

      Comment


      • #4
        Thanks, will favorite the link to save time in the future
        IGN: (S59)Daera
        Server: S59 Floran Everglades
        Spouse: (S59)VirgoRose/Real life Girlfriend
        Plane: Scion lvl 90
        Mount: Battle Bear
        Wings: Extreme Angel Lord Wings +1
        Guild: (S57)Elysium

        Comment


        • #5
          Only let me send one picture with it, so I sent the original one

          The ticket # is

          491227
          IGN: (S59)Daera
          Server: S59 Floran Everglades
          Spouse: (S59)VirgoRose/Real life Girlfriend
          Plane: Scion lvl 90
          Mount: Battle Bear
          Wings: Extreme Angel Lord Wings +1
          Guild: (S57)Elysium

          Comment


          • #6
            Thank you for the Ticket Number.
            During a case like this, I will not be able to provide you updates.
            Once the issue is resolved, I will contact you.
            The King doesn't fall so easily boys

            Comment


            • #7
              Thank you. I just hope it is resolved for the actual player before any serious damage is done.

              I apologize that I could not do this in a more organized manner
              IGN: (S59)Daera
              Server: S59 Floran Everglades
              Spouse: (S59)VirgoRose/Real life Girlfriend
              Plane: Scion lvl 90
              Mount: Battle Bear
              Wings: Extreme Angel Lord Wings +1
              Guild: (S57)Elysium

              Comment


              • #8
                serious damage already done. dont know if they have the Bunny Wabbitsâ„¢ to do something good for the owner of that player
                Last edited by BrotherVT; 08-11-2013, 05:03 AM.

                Comment


                • #9
                  Okay i am the owner of Summer01
                  and well i filed a ticket earlier cus i left my character to afk last night, but when i woke up it had logged me out, i tried to log back in and 3 spam alts popped up in its place. Why wud i wanna quit when i came so far? and also i dont does those kind of faces and i dont say dorky stuff like that. ALso ty daera for posting SS it will really help out. So if u R2 staff cud plzzz do something id really appreciate it.

                  Comment


                  • #10
                    lol he already banned good

                    Comment


                    • #11
                      But i have never given anyone my login info.

                      Comment


                      • #12
                        Originally posted by BFSita View Post
                        But i have never given anyone my login info.
                        The account was dealt with to ensure further protection of the account.
                        Please file a ticket HERE to reclaim your account.
                        The King doesn't fall so easily boys

                        Comment


                        • #13
                          I have already filed a ticket earlier today

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