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Please help GM, top up did not receive

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  • Please help GM, top up did not receive

    Hello please help, I tried to file a ticket but always failed. I have purchase crystal yesterday and have not receive them until now

  • #2
    Make sure you're putting "R22945629" in the account name box, using a real email address. If you're trying to include a screenshot it needs to be in an image format and can't be too large.

    If you still have a problem with sending in a ticket, provide your Order Number (it's 18 digits and begins with 2013) from your Order History at www.r2games.com/user
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

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