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didn't got crystals after recharge

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  • Hardy.l.
    started a topic didn't got crystals after recharge

    didn't got crystals after recharge

    I recharged 1k crystals by using unipin and i didnt got crystals on my account.please help me.

  • kumargn
    replied
    THX,i filed a ticket with info needed since i had same issue.

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  • ShadowGammaDraco
    replied
    file a ticket please, the link for tickets is in my signature next to how to file a ticket, if the payment was completed you should see your crystal soon. if was your first recharge it can sometimes take a few hours to 24/48. its best to get the 18 digit transaction # from your R2 order history page and send that in with the ticket, will help. if need help getting ticket resolved, please post ticket #

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