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Activated VIP yet no Crystal nor Bonus Items

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  • ryzabelle
    started a topic Activated VIP yet no Crystal nor Bonus Items

    Activated VIP yet no Crystal nor Bonus Items

    Hi! I need help i just activated my VIP yet i did not receive anything. In game it says VIP active but there are no crystals and I didn't receive any items.

    IGN:AmaraBelle
    Server: Kaymo Mountain

    Already filed a ticket.
    Your ticket # is 237612
    Last edited by BrotherVT; 10-17-2013, 09:15 PM. Reason: Merging Posts

  • ryzabelle
    replied
    I see... thanks so much you guys! ^_^ HUGS! EVERYTHING IS SOLVED NOW! ^_^

    Leave a comment:


  • BrotherVT
    replied
    Originally posted by ryzabelle
    I got my crystals now yey! ^_^ thanks guys! I just have one more question... This is my first time topping up... am i not supposed to receive a first payment pack?
    If it's the first time topping up on your character, then you should receive a First Payment Pack.
    However, the First Payment Pack goes along when purchasing actual Crystals and not the VIP. If you buy a $4.99, you should receive it.

    Leave a comment:


  • ryzabelle
    replied
    no update yet... this is just sad.. it's my first time loading and already it's a disaster....

    is here any other info i can give to speed up the fixing of this?

    I got my crystals now yey! ^_^ thanks guys! I just have one more question... This is my first time topping up... am i not supposed to receive a first payment pack?
    Last edited by BrotherVT; 10-17-2013, 09:15 PM. Reason: Merging Posts

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  • lDemonMirajanel
    replied
    Originally posted by ryzabelle
    [ATTACH=CONFIG]59501[/ATTACH]
    VIP shows active
    wow those coupons *O*

    Leave a comment:


  • ryzabelle
    replied
    yes sir ^_^

    BTW i think it's also a bug, when i logged in my coupons doubled in number i think there was around almost 800 the last time i saw it but when i activated vip it became 1600+ i don't know if this is a promo thing or a bug... ^_^

    Click image for larger version

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    VIP shows active
    Last edited by BrotherVT; 10-17-2013, 09:15 PM. Reason: Merging Posts

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  • BrotherVT
    replied
    Before I forward your ticket, does it show [VIP] next to your character name?

    Leave a comment:

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